Solutions Engineer-US Commercial, San Francisco

About the Team

As we continue to uphold our standard of excellence in US Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile, adopting technology fast to compete aggressively and grow their business. We are confident our US Commercial model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

About the Role

Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with our Account Executives in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes.

In addition to technology aptitude and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.

Responsibilities

• Technology solution consultant to the customer and the Cisco account team
• Leverage an array of Cisco technology, services, and support specialists
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Set a brand preference to Cisco
• Align Cisco’s product and services capabilities to customers' business drivers

Requirements

• 5+ years of industry-related experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required

Preferred Qualifications

• CCNP or CCIE
• BS/BA (EE/CS) or relevant experience
• Customer intimacy skills
• Pre-sales experience

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Pay

The starting salary range for this position is $212,200.00 to $268,100.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges for specific locations:

• New York City Metro Area: $212,200.00 - $308,300.00
• Non-Metro New York State & Washington State: $202,400.00 - $296,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units (vesting based on continued employment)

Paid time away:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program (no defined limit, subject to business availability)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward annually
• Additional paid time away may be requested for critical or emergency family issues
• Optional 10 paid days per full calendar year to volunteer

Employees may also be eligible for:

• Annual bonuses (subject to Cisco’s policies)
• Performance-based incentive pay for sales roles (split between quota and non-quota components)

Incentive pay details for quota-based roles:

• 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota
• 1.5% of incentive target for each 1% of attainment between 50% and 75%
• 1% of incentive target for each 1% of attainment between 75% and 100%
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap

For non-quota-based sales performance elements, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Location

Candidate must reside or be willing to relocate to the San Francisco Bay Area.