Solutions Analyst

About the role

We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Responsibilities

• Own the accurate and timely delivery of daily, weekly and month-end customer reporting, ensuring outputs customers can rely on.
• Maintain and support core solution components, including General Ledger coding, custom fields, order-matching logic, accruals, cost allocation and month-end reporting.
• Analyse large and complex datasets to identify trends, resolve discrepancies and highlight opportunities to improve accuracy, efficiency and scalability.
• Independently investigate and resolve issues across data logic, reporting outputs and customer deliverables, taking ownership through to resolution.
• Use advanced Excel, Microsoft Access and SQL to manage, validate and automate data, improving reporting quality and reducing manual effort.
• Work confidently across systems such as the Infios FAP Portal to support custom reporting, data validation and ongoing solution enhancements.
• Collaborate closely with Operations, Product, Implementations, Commercial teams and customers to support complex solutions and deliver clear, data-driven insights.
• Contribute to documentation, process improvement and team success by sharing knowledge, supporting onboarding, participating in goal planning and proactively raising risks.

Requirements

• Advanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft Access.
• Strong analytical and problem-solving skills with high attention to detail.
• Clear communication skills, including the ability to explain technical concepts to non-technical audiences.
• Comfortable working independently while collaborating cross-functionally.

Qualifications

• Preferred qualifications include working knowledge of SQL for data analysis and reporting, experience with SaaS or data-driven operational environments, familiarity with logistics, freight audit/pay, or financial operations, experience improving or automating reporting and workflows, and exposure to month-end processes, accruals, or financial reporting logic.

Skills

• Advanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft Access.
• Strong analytical and problem-solving skills with high attention to detail.
• Clear communication skills, including the ability to explain technical concepts to non-technical audiences.
• Comfortable working independently while collaborating cross-functionally.

Benefits

What We Do For You:

• Work in fast-paced and dynamic environment, with international clients and colleagues.
• Access to competitive Medical, Dental and Vision insurance.
• The option to enroll in 401K matching program.
• Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year.
• A fun, casual, and flexible work environment.

Pay

Salary range: $55,000 - $60,000

Schedule

Not specified

Benefits

Not specified

Cookie/Navigation/Equal Opportunity Boilerplate

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Application Instructions

Applications must be submitted via our career site.