Solutions Analyst

About the role

The Solutions Analyst is responsible for providing expert technical advice and collaborating with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

Responsibilities

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• Interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule.
• Ensure requirements are consistent, complete, accurate, and operationally defined.
• Develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables.

Requirements

Qualifications:

• Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required.
• Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one’s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.

Skills

The Skills & Expertise You Bring:

• Cloud and Microsoft Server certifications.
• Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW).
• Strong Working Knowledge Of Consultative Sales Document Management / scanning applications and workflows.
• Output Management Solutions Security Services.

Benefits

Your Impact:

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• Interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule.
• Ensure requirements are consistent, complete, accurate, and operationally defined.
• Develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables.

Pay

$76,150 - $114,040 annually.

Schedule

Hybrid - Full-time position with a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).