Solutions Analyst

Responsibilities

• Partner with business stakeholders and digital product managers to gather and translate high-level business needs into clear functional requirements for development teams and vendors.
• Analyze current and future business processes to identify opportunities for process improvement, risk mitigation, and technology innovation.
• Contribute to identifying, evaluating, selecting, and implementing third-party technology products and services
• Facilitate clear, timely communication across teams to manage dependencies and ensure project success.
• Collaborate with business stakeholders to and maintain and prioritize backlogs of opportunities for continuous improvement to existing systems
• Design and document comprehensive test scenarios to validate solutions, ensuring alignment with requirements, data security, and industry best practices.
• Contributes to the administration of IS work management software, including developing SOPs for workspace and content management, supporting design and implementation teams, enhancing integrations with external stakeholders and tools, and providing organizational visibility into the IS operational portfolio.

Qualifications

• 5+ years’ experience in roles such as Business Analyst, Product Manager/Owner, Scrum Master, Agile Coach, or technology program leadership, with demonstrated ability to engage early with stakeholders, frame solutions within the broader enterprise context, and guide the successful delivery of digital products and services.
• Active certification from the International Institute of Business Analysis (IIBA), Project Management Institute (PMI), or a comparable credentialing body, or equivalent demonstrated expertise in business analysis, product management, or technology solution delivery.
• A bachelor’s degree or equivalent in related discipline(s): computer, information and data sciences, product and project management, business administration.