Solution Architecture Manager

The Role

The role involves running a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. The team works across various cloud offerings and designs new open source solutions for emerging industries.

Responsibilities

• Lead and develop a team of field engineers, ranging from graduates to seniors, in areas of presales and professional services.
• Solve customer problems by promoting our technologies and being a trusted advisor.
• Coach, mentor, and offer career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organizational practices.
• Plan and manage progress on agreed goals and projects.
• Be an active part of the leadership team, collaborating with other leaders.

Requirements

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking.
• Experience in technical presales.
• Dynamic personality who loves to jump into new projects and interact with people.
• Excellent verbal and written communication skills in English.
• Passion and a track record of developing and growing people.
• Experience in leading, coaching, and mentoring engineers.
• Organised and able to ensure your team delivers timely, high quality results.

Qualifications

• An exceptional academic track record from high school and, preferably, university.
• A second language - Spanish or French preferred.
• Python knowledge.
• Experience collaborating with external partners.
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps.

Benefits

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• 40 days annual leave per annum, including public holidays and our All Company holiday periods.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues from your team and others.
• Priority Pass for travel and travel upgrades for long haul company events.

Pay

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.

Schedule

This role will be home based, managing a team in your time zone.