Software Solutions Specialist - LBM ERP

Software Solutions Specialist - LBM ERPMultiple positions | Remote - North America Are you someone who genuinely understands how lumber and building materials businesses operate, not just how the software works? We're partnering with an established ERP software company that is looking for multiple Software Solutions Specialists to bring practical LBM knowledge into customer implementations and help shape how its platform supports the industry. These are not traditional software support or project management positions. You'll act as a bridge between customers, implementation teams, and product and development colleagues, ensuring each solution reflects how LBM businesses operate in the real world. The roleWork directly with LBM customers to understand their operations, challenges and prioritiesReview existing workflows and recommend practical improvementsHelp customers decide how their processes should operate within the ERP platformProvide specialist input throughout customer onboarding and implementationAdvise on areas such as purchasing, inventory, pricing, sales, warehousing, distribution and branch operationsWork alongside project, consulting and technical teams to resolve complex requirementsExplain customer needs clearly to product and software development colleaguesRecognize common challenges across customers and help develop more consistent solutionsSupport customer workshops, training sessions and key project meetingsShare LBM and ERP knowledge with colleagues across the wider business The right person The ideal person will have gained their experience through one of two routes:Working for an ERP software provider supporting customers in the LBM industryTaking responsibility for the internal ERP platform within an LBM dealer, distributor or multi-location building-materials business You’ll understand how LBM businesses operate in practice and how areas such as purchasing, inventory, pricing, sales, dispatch, warehousing and branch operations connect within an ERP platform. You could be a strong fit if you have:Hands-on experience with an LBM-focused ERPWorked directly with operational teams to understand their processes and system requirementsRecommended how an ERP could be configured or used more effectivelyLed or supported ERP implementations, upgrades or business-process improvementsIdentified where a customer needed to change its process and where the software itself needed to evolveWorked with implementation, product or development teams to turn operational requirements into practical solutionsLed customer workshops, discovery sessions, training or conversations with operational leadersThe confidence to question existing processes and recommend a better approachStrong communication skills and credibility with both senior stakeholders and hands-on users You don’t need to follow one exact career path. What matters most is combining credible LBM knowledge with practical ERP experience and the ability to advise customers effectively. What's on offerMultiple positions availableRemote working within North AmericaCompetitive compensationComprehensive benefitsThe opportunity to influence customer outcomes and the future development of an industry-focused ERP platform If you understand both LBM operations and the role technology plays in improving them, we'd be interested in speaking with you. Apply today.