Software Solutions Specialist

About the role

Prosource, the Midwest region’s leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.

This is a critical pre‑sale, revenue‑focused position designed to accelerate Prosource’s growth in print management, eFax, translation, scanning, and document management solutions. As the daily go‑to expert and trainer for the sales team, the Print & Workflow Solutions Specialist combines deep technical knowledge with aggressive sales execution to drive new business and expand existing relationships. By collaborating with the Solutions Implementation Manager for seamless delivery, this role cements Prosource’s reputation as the leading technology and solutions partner in the region.

Responsibilities

• Partner daily with sales reps to identify, qualify, and secure solutions business, both within Prosource’s existing customer base and with net‑new prospects.
• Attend customer discovery meetings and on‑site assessments to uncover needs and design tailored solutions that deliver measurable ROI.
• Prospect within current accounts to introduce underutilized or complementary solutions, growing market share and account stickiness.
• Develop detailed proposals, configurations, and pricing to win competitive deals.
• The above will require a minimum of 75% field time with the sales reps.
• Serve as the go‑to solutions Subject Matter Expert for all sales reps across all markets, answering product questions, assisting with deal strategy, and helping navigate technical positioning.
• Conduct ongoing training sessions, workshops, and one‑on‑one coaching to elevate the team’s comfort and skill in selling solutions such as print management, cloud faxing, scanning, and document management.
• Provide timely tools, collateral, and knowledge to enable the sales team to position solutions with confidence.
• Maintain expert‑