Software Engineering Technical Leader - Cisco IQ

Application window expected to close on: 10/29/2026

About the role

At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration.

Responsibilities

In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
• Experience building and shipping complex enterprise or SaaS applications.
• Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
• Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).

Qualifications

• Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
• Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
• Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders