Software Engineering Technical Leader - Cisco IQ
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title. No markdown fences.
We need to preserve all substantive information: include details about mission, team, impact, responsibilities, qualifications, preferred qualifications, benefits, pay ranges, location-specific ranges, etc. Also include info about vacation, sick time, holidays, etc. Also include info about equity, bonuses, etc. Must not invent.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The text includes "Message to applicants applying to work in the U.S. and/or Canada:" etc. That's not boilerplate but is substantive about pay and benefits. We'll keep.
We need to avoid duplication: there are repeated sentences like "As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation." and later similar. We'll keep but maybe deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep everything, even if duplicated? It says remove duplicated lines. So we should eliminate duplicate lines. Identify duplicates: The paragraph starting "As a member of our global, diverse, and AI-spec driven team..." appears once. Later there is "We are deeply committed to leveraging the latest advancements in AI..." that's different. There's also "We work as a team, collaborating with empathy..." etc. Not duplicates.
We need to structure.
Let's extract sections:
About the role: Could include mission statement, team description, what they do. The first paragraph after "Meet the Team": "At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration."
That's about the role/team.
Responsibilities: "Your Impact" paragraph: "In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems."
That's responsibilities.
Minimum Qualifications: bullet list? It's a paragraph with multiple qualifications separated by periods. We can turn into
- each.
List:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications
- Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
- Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
We need to preserve the exact text? Slightly adjust for readability but keep content.
Preferred Qualifications: list:
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes.
Skills: Could be derived from qualifications but maybe we can combine? The instruction: prefer few substantive sections over many thin ones. We could merge Skills into Requirements or Qualifications. But we need to decide if we include Skills section. The posting does not have a separate "Skills" heading; we could create one if we have skill-specific content not covered elsewhere. But we already have qualifications covering skills. Might be thin. Better to omit Skills section if not explicitly present. The instruction: include a section ONLY when the posting has real, specific content for it. Since there is no explicit Skills section, we should not create one.
Benefits: The posting includes benefits description after "Why Cisco?" and later: "U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; andOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area $214,100.00 - $356,300.00 Non-Metro New York State & Washington State $192,400.00 - $317,200.00 For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements."
We need to extract benefits: medical, dental, vision insurance, 401(k) with match, paid parental leave, short/long-term disability, basic life insurance, restricted stock units, paid holidays (10 + 1 floating), birthday PTO, year-end holiday shutdown, 4 personal wellness days, vacation (non-exempt 16 days, accrued 4.92 hrs per pay period), exempt flexible vacation, sick time 80 hours per year plus carryover, optional 10 volunteer days, annual bonuses, sales incentive details.
We should keep all that.
Pay: salary range: starting salary range posted for this position is $177,600.00 to $257,400.00 (U.S./Canada). Also location-specific ranges: NYC Metro $214,100 - $356,300; Non-Metro NY State & WA $192,400 - $317,200. Also note that for quota-based sales roles, ranges include base pay and sales target incentive combined. Also mention that individual pay determined by location, market, etc.
We'll include Pay section with that info.
Schedule: Not present, so omit.
Now produce HTML.
Structure:
About the role
... (the mission paragraph)
Responsibilities
- ... each sentence? Could combine into one
- with multiple sentences? Better each duty as separate
- . We'll break into logical sentences.
Sentences:
- You will act as a key technical leader, shaping the overarching vision and future of our digital services.
- You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications.
- You will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows.
- Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications
- Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
- Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
Qualifications
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design
for prose. We must not repeat job title. No markdown fences. We need to preserve all substantive information: include details about mission, team, impact, responsibilities, qualifications, preferred qualifications, benefits, pay ranges, location-specific ranges, etc. Also include info about vacation, sick time, holidays, etc. Also include info about equity, bonuses, etc. Must not invent. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The text includes "Message to applicants applying to work in the U.S. and/or Canada:" etc. That's not boilerplate but is substantive about pay and benefits. We'll keep. We need to avoid duplication: there are repeated sentences like "As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation." and later similar. We'll keep but maybe deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep everything, even if duplicated? It says remove duplicated lines. So we should eliminate duplicate lines. Identify duplicates: The paragraph starting "As a member of our global, diverse, and AI-spec driven team..." appears once. Later there is "We are deeply committed to leveraging the latest advancements in AI..." that's different. There's also "We work as a team, collaborating with empathy..." etc. Not duplicates. We need to structure. Let's extract sections: About the role: Could include mission statement, team description, what they do. The first paragraph after "Meet the Team": "At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration." That's about the role/team. Responsibilities: "Your Impact" paragraph: "In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems." That's responsibilities. Minimum Qualifications: bullet list? It's a paragraph with multiple qualifications separated by periods. We can turn into
- each.
List:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications
- Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
- Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
We need to preserve the exact text? Slightly adjust for readability but keep content.
Preferred Qualifications: list:
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes.
Skills: Could be derived from qualifications but maybe we can combine? The instruction: prefer few substantive sections over many thin ones. We could merge Skills into Requirements or Qualifications. But we need to decide if we include Skills section. The posting does not have a separate "Skills" heading; we could create one if we have skill-specific content not covered elsewhere. But we already have qualifications covering skills. Might be thin. Better to omit Skills section if not explicitly present. The instruction: include a section ONLY when the posting has real, specific content for it. Since there is no explicit Skills section, we should not create one.
Benefits: The posting includes benefits description after "Why Cisco?" and later: "U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; andOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area $214,100.00 - $356,300.00 Non-Metro New York State & Washington State $192,400.00 - $317,200.00 For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements."
We need to extract benefits: medical, dental, vision insurance, 401(k) with match, paid parental leave, short/long-term disability, basic life insurance, restricted stock units, paid holidays (10 + 1 floating), birthday PTO, year-end holiday shutdown, 4 personal wellness days, vacation (non-exempt 16 days, accrued 4.92 hrs per pay period), exempt flexible vacation, sick time 80 hours per year plus carryover, optional 10 volunteer days, annual bonuses, sales incentive details.
We should keep all that.
Pay: salary range: starting salary range posted for this position is $177,600.00 to $257,400.00 (U.S./Canada). Also location-specific ranges: NYC Metro $214,100 - $356,300; Non-Metro NY State & WA $192,400 - $317,200. Also note that for quota-based sales roles, ranges include base pay and sales target incentive combined. Also mention that individual pay determined by location, market, etc.
We'll include Pay section with that info.
Schedule: Not present, so omit.
Now produce HTML.
Structure:
About the role
... (the mission paragraph)
Responsibilities
- ... each sentence? Could combine into one
- with multiple sentences? Better each duty as separate
- . We'll break into logical sentences. Sentences: - You will act as a key technical leader, shaping the overarching vision and future of our digital services. - You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. - You will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. - Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications
- Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
- Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
Qualifications
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design