Software Engineering Technical Leader - Cisco IQ
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not output markdown fences.
Let's extract content.
First, metadata: "The application window is expected to close on: 10/29/2026". Could be a short p maybe under a generic heading? Not required to have heading; we can just put a p.
Then "Meet the Team" paragraph: "At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration."
Then "Your Impact": "In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems."
That's responsibilities.
Minimum Qualifications: list:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications
- Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both.
- Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
Preferred Qualifications:
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes.
Why Cisco? paragraph: "At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you."
Then Message to applicants: includes salary range, benefits, etc.
We need Benefits section: list of benefits: medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, basic life insurance, grants of Cisco restricted stock units, paid time away details: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco, Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees, Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations), 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next, Additional paid time away may be requested to deal with critical or emergency issues for family members, Optional 10 paid days per full calendar year to volunteer, For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. (Details of quota-based incentive pay rates). For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area $214,100.00 - $356,300.00 Non-Metro New York State & Washington State $192,400.00 - $317,200.00 For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
We need Pay section: include salary ranges: starting salary range posted for this position is $177,600.00 to $257,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Also location-specific ranges.
Schedule: maybe PTO/vacation details: we can include vacation, sick time, holidays, etc. That's schedule.
We must not repeat job title.
We must not include boilerplate like EEO etc. Not present.
We need to ensure we don't create sections with placeholder text. All sections we create have content.
Let's structure:
The application window is expected to close on: 10/29/2026
About the role
At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration.
In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Responsibilities
(Could we separate responsibilities? Actually the above already describes responsibilities. Maybe we keep About the role as overview and Responsibilities as bullet list of duties. But we don't have explicit bullet list; we could turn the responsibilities into
- items. Let's extract duties: shape vision, design and lead implementation, architectural anchor for embedding autonomous/semi-autonomous agentic capabilities, focus on application layer designing contract-first spec-driven architectures connecting business logic, UI, backend to reasoning models via MCP and modern API ecosystems. We'll make list.)
Thus:
Responsibilities
- Shape the overarching vision and future of digital services as a key technical leader.
- Design and lead hands-on implementation of next-generation, intelligent enterprise applications.
- Serve as the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities into business-critical application workflows.
- Focus on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications.
- Production experience with LLM-backed applications: agent orchestration (LangGraph), a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that sits underneath both.
- Experience with contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
Qualifications
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes.
Benefits
- Medical, dental and vision insurance.
- 401(k) plan with Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Grants of Cisco restricted stock units (vesting after continued employment).
- Paid time away: 10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt
for prose. We must not output markdown fences. Let's extract content. First, metadata: "The application window is expected to close on: 10/29/2026". Could be a short p maybe under a generic heading? Not required to have heading; we can just put a p. Then "Meet the Team" paragraph: "At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration." Then "Your Impact": "In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems." That's responsibilities. Minimum Qualifications: list: - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java. - Experience building and shipping complex enterprise or SaaS applications - Production experience with LLM-backed applications: agent orchestration LangGraph, a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that has to sit underneath both. - Experience with a contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC). Preferred Qualifications: - Domain expertise in networking protocols, large-scale infrastructure management, and system-level design. - Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments. - Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes. Why Cisco? paragraph: "At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you." Then Message to applicants: includes salary range, benefits, etc. We need Benefits section: list of benefits: medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, basic life insurance, grants of Cisco restricted stock units, paid time away details: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco, Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees, Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations), 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next, Additional paid time away may be requested to deal with critical or emergency issues for family members, Optional 10 paid days per full calendar year to volunteer, For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. (Details of quota-based incentive pay rates). For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area $214,100.00 - $356,300.00 Non-Metro New York State & Washington State $192,400.00 - $317,200.00 For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. We need Pay section: include salary ranges: starting salary range posted for this position is $177,600.00 to $257,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Also location-specific ranges. Schedule: maybe PTO/vacation details: we can include vacation, sick time, holidays, etc. That's schedule. We must not repeat job title. We must not include boilerplate like EEO etc. Not present. We need to ensure we don't create sections with placeholder text. All sections we create have content. Let's structure:
The application window is expected to close on: 10/29/2026
About the role
At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration.
In this role, you will act as a key technical leader, shaping the overarching vision and future of our digital services. You will design and lead the hands-on implementation of next-generation, intelligent enterprise applications. In this role, you will be the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities directly into business-critical application workflows. Rather than building foundational infrastructure or generic platforms, you will focus squarely on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Responsibilities
(Could we separate responsibilities? Actually the above already describes responsibilities. Maybe we keep About the role as overview and Responsibilities as bullet list of duties. But we don't have explicit bullet list; we could turn the responsibilities into
- items. Let's extract duties: shape vision, design and lead implementation, architectural anchor for embedding autonomous/semi-autonomous agentic capabilities, focus on application layer designing contract-first spec-driven architectures connecting business logic, UI, backend to reasoning models via MCP and modern API ecosystems. We'll make list.)
Thus:
Responsibilities
- Shape the overarching vision and future of digital services as a key technical leader.
- Design and lead hands-on implementation of next-generation, intelligent enterprise applications.
- Serve as the architectural anchor for embedding autonomous and semi-autonomous agentic capabilities into business-critical application workflows.
- Focus on the application layer—designing contract-first, spec-driven architectures that connect application business logic, user interfaces, and backend systems to reasoning models via Model Context Protocol (MCP) and modern API ecosystems.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Bachelors +12 years of experience in back-end software architecture and core software development using Python, Node, Go, or Java.
- Experience building and shipping complex enterprise or SaaS applications.
- Production experience with LLM-backed applications: agent orchestration (LangGraph), a state-machine runtime you wrote yourself, structured tool calling, and the failure handling that sits underneath both.
- Experience with contract-first API design and schema modeling (OpenAPI, TypeSpec, GraphQL, gRPC).
Qualifications
- Domain expertise in networking protocols, large-scale infrastructure management, and system-level design.
- Proficiency in designing and managing cloud-agnostic, distributed architectures across AWS, GCP, and private cloud environments.
- Exceptional communication and executive presence, with the proven ability to influence cross-functional stakeholders and translate high-level technical vision into actionable, long-term business outcomes.
Benefits
- Medical, dental and vision insurance.
- 401(k) plan with Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Grants of Cisco restricted stock units (vesting after continued employment).
- Paid time away: 10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt