Software Engineering SMTS
About the role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Design and build production-grade backend services in Java and Python, ship them with modern DevOps/CI-CD practices, and bring AI/ML capabilities into the platform. This team operates a large-scale, highly-available distributed cloud platform.
Responsibilities
- Build and scale Java and Python services and APIs
- Own services end-to-end
- Automate CI/CD pipelines
- Apply DevOps practices (containers, Infrastructure as Code, observability)
- Integrate AI/ML capabilities into the platform
- Participate in code reviews, mentoring, and on-call rotations
Requirements
- CS degree or equivalent experience
- 5+ years of software development experience with strong Java and Python skills
- 3+ years of CI/CD experience (Jenkins, Spinnaker, GitLab CI, GitHub Actions)
- 3+ years of DevOps experience (Docker, Kubernetes)
- Experience with a public cloud provider (AWS, GCP, or Azure)
- Experience integrating AI/ML capabilities
- Experience with Maven/Gradle
- Linux and networking experience
Qualifications
- SQL experience with PostgreSQL and Oracle
- Hands-on machine learning experience (TensorFlow, PyTorch, scikit-learn)
- Experience with data platforms (Kafka, Spark, Airflow)
- Experience with observability tools (Prometheus, Grafana, Datadog)
- NoSQL experience (MongoDB, Redis, DynamoDB)
- Experience supporting 24/7 high-availability production environments
Skills
Primary: Java/Python. Strong required secondary: DevOps, CI/CD, AI. Preferred: PostgreSQL/Oracle plus machine learning.
Benefits
Salesforce offers a variety of benefits to help you live well including: time off programs, medical