Software Engineer II, Customer Value, Insights Retention
About the role
Reporting to the Associate Director, Engineering - Insights Retention, this engineer will help enhance and grow the analytics products that demonstrate the value of our services to the customers using them. This role will build our product features as a part of a cross-functional product team and will collaborate with more senior engineers to grow while also mentoring more junior engineers to improve our overall execution practices.
Responsibilities
- Design and build scalable full-stack services using Ruby on Rails, React, and GraphQL
- Collaborate with cross-functional teams to ship high-impact features that improve customer reporting and analytics
- Expand and maintain the existing web application
- Debug and resolve issues quickly and efficiently
- Contribute to architectural discussions, code reviews, and tech debt prioritization
- Advocate for high engineering standards, including test coverage, documentation, and observability
- Participate in an on-call rotation to support system reliability and respond to production issues
- Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders
- Work with product managers and designers to scope and deliver 0–1 product features
- Identify areas for growth and iteration on our application stack and advocate for them on the roadmap
- Build and maintain integrations with data warehouses or external APIs
- Troubleshoot data discrepancies and work with cross-functional teams to resolve issues
Requirements
The target base salary range for this position is $120,000 - $149,630, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Qualifications
- 3-5 years of experience in software development with a focus on full-stack development
- Proficiency in at least one of the following languages: Ruby on Rails, Java, C#, Python, or equivalent on the backend and Typescript, React, Angular, Vue, or equivalent on the frontend
- Ability to work independently and collaboratively in a fast-paced, ambiguous environment
- Experience working in cross-functional Agile teams
- Strong problem-solving skills and attention to detail
- Strong knowledge of SQL and experience working with databases such as PostgreSQL or Snowflake
- Demonstrated ability to troubleshoot data discrepancies and identify root causes
Skills
- Experience with Ruby on Rails
- Proficiency in at least one frontend language (Typescript, React, Angular, Vue)
- Experience with GraphQL
- Experience with full-stack development
- Experience with database systems (PostgreSQL, Snowflake)
- Experience with Agile methodologies
- Experience with continuous integration and deployment
- Experience with monitoring and logging
- Experience with data analysis and visualization
Benefits
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.