Software Engineer + Customer Success

About the role

You want to be the first line of response with customers. You want to bridge the gap between customer support and software development, and you’re excited to do both.

Responsibilities

• Manage our customer-facing issues and be the first line of response
• Maintain a strong understanding of our technical stack so you can resolve low-hanging customer issues
• Forward more complicated requests and issues to the engineering team with the right context
• Write code (Python/C++) that ships to Fortune 500s and chip unicorns
• Synthesize user feedback into product updates/features

Requirements

• Passionate and excited about chips and AI for EDA
• Experienced with designing ASICs using SystemVerilog and synthesis/verification tools (open-source and/or commercial)
• Experienced with common front-end EDA tools
• Good at writing/shipping high-quality code (Python/C++) quickly
• Basic knowledge of statistics & AI/ML methods
• Resilient, data-driven, and works from first principles
• 1+ tapeouts (ideally on advanced technology nodes)
• Contributor to open-source EDA/chip efforts
• Significant experience with PPA optimization and/or functional correctness convergence

Benefits

• Generous salary and equity package
• Full health/vision/dental/401k benefits
• Team meals

Pay

$140K - $220K

Schedule

0.50% - 2.00%