Soft Count Member

Essential Duties & Responsibilities

• Promote and maintain all steps in the Zia Park Customer Service program with each casino guest and fellow employees you come in contact with.
• Exchange “hot” slot cans for “cold” slot cans through a process of opening the slot machines and scanning various barcodes in an extremely fast and accurate manner.
• Prepare to count money; open slot cans, remove money/tickets and attach barcode for preparation of machine count.
• Scan slot can barcode and send money through a Money Processing System machine which separates all currency denominations and tickets.
• Strap and brick all money into appropriate values after running through MPS machine. All straps are dated and initialed by person.
• Download and import all files including currency and tickets from the MPSs to be sent to Revenue Audit.
• Count each denomination and record on a worksheet and verifies with all members of the team.
• Verify grand total with Revenue Audit.
• Prepare transfer of all cash to be received by vault.
• Complete preventative maintenance on cash cans and other equipment used by the team.
• Abside by all Gaming regulation and policies and internal controls.
• Maintain integrity and discretion regarding cash amounts.
• Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager.
• Performs other duties as may be assigned by department and/or company management.

Qualifications

• Must be a minimum of 21 years of age.
• Must qualify for licensing with the New Mexico Gaming Commission.
• Highschool diploma or G.E.D preferred.
• Strong interpersonal skills are required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one - to -one and small group situations to customers, clients, and other employees of the organization.
• Ability to perform basic math skills.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.

Physical Demands

• The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee must regularly lift, push, pull and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is regularly exposed to airborne particles.
• The employee is occasionally exposed to vibration.
• The employee must regularly lift, push, pull and/or move up to 75 pounds.
• The employee must regularly stand for over 10 hours at a time.
• The employee must be able to work in a closed and restricted area for long periods of time.
• The noise level in the work environment is very loud.
• The employee must be able to work in a high level of dust.