Social Worker/Custody and Removal Coordinator
Lukos · Irvine, CA · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: h3 headings for sections present. Must not repeat job title. Must not include Job ID etc. Must include only sections with real specific content. Must not include filler like "commensurate with experience". Must preserve all substantive info. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove "About Lukos" maybe? It's company description, not part of job posting? It might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "About Lukos" is not those, but it's company description; maybe keep? It's not required but could be considered part of posting. However they said preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep company description if it's substantive. But it's not a standard section heading; we could put it under a heading like "About the Company" but they only allow certain headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. "About Lukos" could be under "About the role"? Not exactly. Maybe we can omit it because it's not one of allowed headings? But they said "use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive list? Probably they want only those headings. So we should not create other headings. So we need to fit content into those categories.
Let's extract:
Job: Custody and Removal Coordinator (ECCO)
Minimum Qualifications Summary:
- Certification & Education: Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education. Bachelor’s degree in Social work, Psychology, or an equivalent degree. Master’s degree or an equivalent advanced degree.
- Experience Required: At least two (2) years of experience in Utilization review and utilization management of adult mental health programs to develop procedures to ensure efficiency and appropriate use of limited resources.
- At least two (2) years of related experience (e.g., experience providing trauma-informed programming, experience working with immigrants or foreign-born individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level.
- Experience working in or with individuals in a confinement setting.
- At least two (2) years of experience providing services to vulnerable populations.
- Experience with and an understanding of situations that contribute to family stress, problems and crisis situations.
- Preferred, but not required: Experience providing service to and/or coordinating services for transgender individuals.
Job Objective: description of role.
Responsibilities: list bullet points.
Minimum Job Requirements/Technical Requirements: list.
Physical Demands/Duty Hours/On-Call Requirements: list.
Education & Certification: repeats some.
Work Location: Irvine, California: Remote/Hybrid - (Must reside within 50 miles, occasional travel to work site required)
About Lukos: company description.
We need to map to sections:
- About the role: could include Job Objective and maybe description of duty location? The "About the role" heading could contain the Job Objective paragraph.
- Responsibilities: the list under Responsibilities.
- Requirements: maybe Minimum Job Requirements/Technical Requirements plus Minimum Qualifications Summary? Could combine.
- Qualifications: maybe Education & Certification.
- Skills: maybe technical requirements like language, computer skills.
- Benefits: not mentioned; we should not create Benefits section unless present. Not present.
- Pay: not present.
- Schedule: maybe Physical Demands/Duty Hours/On-Call Requirements includes schedule (Monday-Friday day shift). Could put under Schedule.
But we must not create sections with filler like "not specified". So we only create sections where we have content.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule.
We need to ensure we don't repeat content unnecessarily but preserve all substantive info. Might duplicate some but okay.
Let's extract each piece.
About the role: Job Objective paragraph: "This Custody Resource Coordinator (CRC) manages calls to the ICE Victims Engagement and Services Line (VESL) and assists ERO by providing victims in and out of ICE custody information on available resources and other support. The duty location for this position will be at the ERO Contract Center for Operations (ECCO) in Irvine, California. The ECCO is an ERO call center, and not a detention facility. At the ECCO, the CRC will be responsible for working with ERO (as described in Section 3.3.2 above), including acting as a liaison with community resources to provide a range of support services for victims who could benefit from connection to resources in and out of detention. The CRC will report to the CRC Program Manager located at ERO Headquarters in Washington, D.C. on programmatic planning and other program issues."
We could also include that it's full-time? But that's schedule.
Responsibilities: list:
- Manage calls to the VESL, the ICE Victims Engagement and Services Line.
- Research resources available for victims.
- Provide victims with information regarding the noncitizen’s custody status.
- Work with the designated ERO Community Relations Officers to obtain specific information after the victim liaisons have made contact with the victim/caller.
- Assist victims in registering for DHS VINE.
- Facilitate victims providing a victim impact statement.
- Provide resources to victims, as needed.
- Provide, via remote and/or temporary duty travel, back up or general CRC support to detention facilities and ERO Field Offices in other Areas of Responsibility during surges and other unexpected mission-related or crisis situations.
Requirements: combine Minimum Qualifications Summary and Minimum Job Requirements/Technical Requirements.
Minimum Qualifications Summary bullet points:
- Certification & Education: Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education. Bachelor’s degree in Social work, Psychology, or an equivalent degree. Master’s degree or an equivalent advanced degree.
- Experience Required: At least two (2) years of experience in Utilization review and utilization management of adult mental health programs to develop procedures to ensure efficiency and appropriate use of limited resources.
- At least two (2) years of related experience (e.g., experience providing trauma-informed programming, experience working with immigrants or foreign-born individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level.
- Experience working in or with individuals in a confinement setting.
- At least two (2) years of experience providing services to vulnerable populations.
- Experience with and an understanding of situations that contribute to family stress, problems and crisis situations.
- Preferred, but not required: Experience providing service to and/or coordinating services for transgender individuals.
Minimum Job Requirements/Technical Requirements:
- Knowledge of the case management process commensurate with training and education at a minimum at the bachelor’s level. (Note: "commensurate with training and education" maybe filler? It's not "commensurate with experience". It's okay but maybe it's vague. However it's substantive: knowledge of case management process at bachelor level. We'll keep.)
- Fluent in Spanish
- Ability to work in a multi-cultural and multi-lingual environment.
- Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the noncitizen understands.
- Ability to adapt to sudden changes in schedules and flexibility in work requirements.
- Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
- Ability to establish and maintain positive working relationships in a multidisciplinary environment.
- Ability to navigate in an electronic work environment including electronic health records, web-based training and communications.
- Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
- Be able to operate a Personal Computer (PC) with common/standard business software programs
- Experience in a detention/correctional or residential healthcare setting (preferred, not required).
- Strong oral and written communication skills
- Ability to create and manage projects
- Excellent interpersonal skills
- Critical thinking skills
- Cultural competency
- Integrity and honesty
- The Department of Homeland Security’s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified candidate. A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial, and between, subsequent background investigations to meet the requirements of this position. Must be a U.S. citizen.
- Physical Demands/Duty Hours/On-Call Requirements: Must perform the duties in a stressful and often austere environment without physical limitations. Must be capable of standing on hard services (cement floors) for long periods of time. This full-time position requires availability to work Monday – Friday day shift, specific hours determined by the ECCO Travel Requirement Workday travel and/or overnight travel is not typically required to perform assigned duties, Travel is reimbursed.
Education & Certification:
- Bachelor’s degree in Social work, Psychology, or an equivalent degree.
- Master’s degree or an equivalent advanced degree
- Maintains current certification in either the American Heart Association Basic Life Support Course (BLS) or the American Red Cross CPR/BLS Course.
- As per CDC guidelines – candidates must provide proof of a negative TB skin test, as well immunization from the following diseases: Hepatitis B, MMR, Varicella and Influenza
- Work Location: Irvine, California: Remote/Hybrid - (Must reside within 50 miles, occasional travel to work site required)
About Lukos: company description.
We need to decide where to put About Lukos. Could be under "About the role"? Not really. Maybe we can omit because not in allowed headings. But they said preserve ALL substantive information. If we omit, we lose info. However maybe "About Lukos" is considered boilerplate? It's company description, not legal/EEO. Might be considered substantive. But we have no heading for it. Could we create a heading "About the Company"? Not in allowed list but they said e.g., not exclusive. Might be okay to add a heading like "About the Company". However they said use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples; we could add other headings if needed. But to be safe, maybe we can incorporate it under "About the role" as a brief note about employer. But that might mix.
Alternatively, we could create a section "About the Company" with h3. I think it's acceptable as it's not prohibited. The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings. So we can add About the Company.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule, About the Company.
Now we need to ensure we don't include filler like "commensurate with experience". We have "commensurate with training and education" which is okay.
We must not repeat job title as heading.
We must not include Job ID etc.
We must not include duplicated lines.
We need to output only HTML fragment.
Let's craft.
We'll use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings. So we can add About the Company.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule, About the Company.
Now we need to ensure we don't include filler like "commensurate with experience". We have "commensurate with training and education" which is okay.
We must not repeat job title as heading.
We must not include Job ID etc.
We must not include duplicated lines.
We need to output only HTML fragment.
Let's craft.
We'll use About the role
then
...
. Responsibilities:Responsibilities
- ... etc.
Requirements:
Requirements
- combine.
Qualifications:
Qualifications
- education/certification.
Skills:
Skills
- language, computer, etc.
Schedule:
Schedule
... physical demands