Social Worker/Custody and Removal Coordinator

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes many details: Minimum Qualifications Summary, Certification & Education, Experience Required, Job Objective, Responsibilities, Minimum Job Requirements/Technical Requirements, Physical Demands/Duty Hours/On-Call Requirements, Travel Requirement, Education & Certification, Work Location, About Lukos (company description). We need to map to sections. We need to decide which sections to include: About the role (maybe Job Objective), Responsibilities (list), Requirements (maybe Minimum Qualifications Summary + Certification & Education + Experience Required), Qualifications (maybe Education & Certification), Skills (maybe Minimum Job Requirements/Technical Requirements + physical demands?), Benefits (none explicit), Pay (none), Schedule (maybe Physical Demands/Duty Hours/On-Call Requirements includes schedule: Monday-Friday day shift). Travel Requirement maybe part of Schedule? But we only create Schedule if posting actually states them. It does state schedule: "This full-time position requires availability to work Monday – Friday day shift, specific hours determined by the ERO HQ and the Field Office". So we can include Schedule section with that. Benefits: Not mentioned explicitly. No benefits details. So we should not create Benefits section. Pay: Not mentioned. So no Pay. Thus sections: About the role (Job Objective), Responsibilities, Requirements (maybe combine Minimum Qualifications Summary, Certification & Education, Experience Required), Qualifications (Education & Certification), Skills (Minimum Job Requirements/Technical Requirements + Physical Demands?), Schedule. But we must avoid thin sections; prefer few substantive sections. Could combine Requirements and Qualifications into one? But we need to follow headings list; we can include only those with content. Could combine Requirements and Qualifications into a single "Requirements" section that includes education, experience, certifications. But the instruction says use headings for those categories; we can still include both if they have content. However "prefer a few substantive sections over many thin ones." So maybe we combine education/experience/certifications into Requirements, and skills into Skills, schedule into Schedule, responsibilities separate, about the role separate. That's 5 sections. Let's extract content. About the role: Job Objective paragraph. Responsibilities: list of duties (many bullet-like sentences). We'll put in

• . Requirements: includes Minimum Qualifications Summary (Certification & Education, Experience Required). Also maybe Physical Demands? But Physical Demands is more about schedule/duty hours; we put that in Schedule. So Requirements: education (Bachelor's in Social work, Psychology, or equivalent; Master's preferred), fluency in English and Spanish, experience: at least 2 years related experience (victims, trauma-informed programming, immigrants, confinement setting, vulnerable populations, stress/crisis situations). Also maybe knowledge of program objectives etc. We'll capture all. Skills: Minimum Job Requirements/Technical Requirements list: knowledge of case management process, ability to work multicultural, telephonic interpreter, adapt to changes, communicate proficiently English, establish relationships, navigate electronic work environment, knowledge of MS Office, operate PC, experience in detention/correctional or residential healthcare setting (preferred), strong oral/written communication, create and manage projects, excellent interpersonal, critical thinking, cultural competency, integrity/honesty, PSU fitness determination, US citizen, physical demands? Actually physical demands are separate; but we could include physical demands in Schedule? But schedule section is about hours; physical demands maybe part of Requirements? However we have no separate heading for Physical Demands; we could include under Requirements or Skills. Since we have no specific heading for physical demands, we can include under Requirements (maybe as part of job requirements). But we already have Requirements for education/experience; we could add physical demands there. However we might also create a separate section for Physical Demands if we had heading, but not in list. So we incorporate into Requirements or Skills. I'd put physical demands under Requirements as part of job requirements. Schedule: Monday-Friday day shift, specific hours determined by ERO HQ and Field Office; travel may be required (workday and/or overnight travel reimbursed). We'll include that. Now we need to ensure we preserve all substantive information. Let's extract details precisely. From posting: Minimum Qualifications Summary - Certification & Education: Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education. Bachelor’s degree in Social work, Psychology, or an equivalent degree. Master’s degree or an equivalent advanced degree preferred but not required. Fluent in English and Spanish, written and oral. - Experience Required: At least two (2) years of related experience (e.g., experience providing services to victims, trauma-informed programming, experience working with immigrants or foreignborn individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level. Experience working in or with victims or individuals in a confinement or custodial setting. At least two (2) years of experience providing services to vulnerable populations. Experience with and an understanding of situations that contribute to family/individual stress, problems and crisis situations. Job Objective: The Custody and Resource Coordinator (CRC) assists ERO Field Office and detention facility staff in maintaining a safe detention environment. The CRC also provides services and support to individuals on issues that commonly affect the ICE detained population and ICE mission such as responsive support to victims, trauma, sexual abuse and assault, domestic violence, human trafficking, and medical and mental health care. The duty location of each CRC will be at a designated ICE detention facility or ICE office. At each duty location, the CRC will be responsible for supporting ERO Field office and facility staff in their daily duties. Responsibilities: list many items. Let's capture each sentence as a bullet. - Assist with needs, requests (on ICE Detainee Request Form or otherwise), and complaints from the detained noncitizen population regarding non-officer or immigration case related issues. - Assist ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement. - Facilitate on-site support of disability accommodations, including coordinating followup, as requested by ERO, with detention facilities upon submission of a Disability Accommodation Notification to ERO Headquarters (HQ). - Assist ERO and detention facility staff as a resource to facilitate the compliance of applicable agency policies and detention standards. - Facilitate discussions and communicate directly with detained noncitizens. Areas of facilitation include but are not limited to the following topic areas: allegations of sexual abuse and assault, identification and monitoring of pregnant noncitizens, resources for noncitizens in segregated housing or special management units, and admission and release. - Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services. - Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow-up to prevent critical incidents and issues (e.g., medical, mental health, chaplain, etc.). - Support noncitizens with specialized needs or requiring heightened attention and conduct noncitizen wellness checks and follow-ups upon request by ERO Field Office and/or ERO HQ. - Meet with newly detained noncitizens during or after intake to answer questions, address concerns, provide brief orientation to the detention facility and CRC services. - Assist ERO Field Offices who run specialized housing units and programs or services that are designed to provide appropriate care to vulnerable populations, such as: a. Dedicate Housing for Transgender Noncitizens b. Behavioral/Mental Health Unit(s) c. Family Residential Centers d. Reunification of relatives and children in federal custody e. Young adult case management services - Provide language interpretation for facility and ERO staff communicating with the detained noncitizen population. - Provide general support, as needed, to help maintain safety and security of the detention facility. - Assist ERO Field Office in removal planning for noncitizens with vulnerabilities and in general population by – researching referrals and identifying to resources in the noncitizen’s home country and developing individualized Departure Plans. - Assist ERO Field Office in release planning for noncitizens with vulnerabilities and in general population by researching referrals and identifying needed resources in the U.S. Planning activities may include communicating with family members, securing resources such as medical/mental healthcare, and identifying housing options or placement in a shelter or hospital/institution. - Develop and maintain a national resource database of resources (in and outside of the United States) for CRC and ERO Officer use to facilitate the release and removal of noncitizens booked out of ICE custody. Minimum Job Requirements/Technical Requirements: - Knowledge of the case management process commensurate with training and education at a minimum at the bachelor’s level. - Ability to work in a multi-cultural and multi-lingual environment. - Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the noncitizen understands. - Ability to adapt to sudden changes in schedules and flexibility in work requirements. - Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders. - Ability to establish and maintain positive working relationships in a multidisciplinary environment. - Ability to navigate in an electronic work environment including electronic health records, web-based training and communications. - Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint. - Be able to operate a Personal Computer (PC) with common/standard business software programs. - Experience in a detention/correctional or residential healthcare setting (preferred, not required). - Strong oral and written communication skills - Ability to create and manage projects - Excellent interpersonal skills - Critical thinking skills - Cultural competency - Integrity and honesty - The Department of Homeland Security’s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified candidate. A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial, and between, subsequent background investigations to meet the requirements of this position. - Must be a U.S. citizen. Physical Demands/Duty Hours/On-Call Requirements: - Must perform the duties in a stressful and often austere environment without physical limitations. - Must be capable of standing on hard services (cement floors) for long periods of time. - This full-time position requires availability to work Monday – Friday day shift, specific hours determined by the ERO HQ and the Field Office. - Travel Requirement: Workday travel and/or overnight travel may be required to perform some of the assigned duties, especially during surge support in designated ICE locations during crisis situations, Travel is reimbursed. Education & Certification: - Bachelor’s degree in Social work, Psychology, or an equivalent degree. - Master’s degree or an equivalent advanced degree preferred but not required. - Maintains current certification in either the American Heart Association Basic Life Support Course (BLS) or the American Red Cross CPR/BLS Course. - As per CDC guidelines – candidates must provide proof of a negative TB skin test, as well immunization from the following diseases: Hepatitis B, MMR, Varicella and Influenza. Work Location: Chaparral, NM About Lukos: company description (maybe not needed as substantive? It's about the employer; could be included under About the role? But we already have About the role as Job Objective. Could add a separate section "About the Employer" but not in allowed headings. So we may omit or incorporate into About the role? The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings. The "About Lukos" is not required; we can drop it as it's not substantive to the role? It's company background; maybe we can include under About the role? But About the role is supposed to be job objective; we could extend it to include employer description. However the instruction says "Prefer a few substantive sections over many thin ones." Including employer description may be okay under About the role. But