Social Services Assistant

About the role

Midtown Oaks Post Acute is seeking a compassionate, organized, and resident-focused Social Services Assistant to join our team. The position involves assisting with psychosocial, emotional, and discharge planning needs, welcoming new admissions, and supporting residents and families during their stay.

Responsibilities

• Aid the Social Services Director in meeting residents' psychosocial, emotional, and discharge planning needs
• Welcome new admissions and assist residents in adjusting to their new environment
• Provide compassionate support to residents and families throughout their stay
• Assist with discharge planning and coordination of community resources
• Schedule appointments and coordinate transportation as needed
• Help residents complete paperwork, forms, and applications
• Maintain accurate documentation in accordance with state and federal regulations
• Participate in interdisciplinary care plan meetings
• Communicate effectively with residents, families, physicians, and facility staff
• Support resident rights, dignity, and quality of life initiatives
• Absorb and resolve grievances and advocate for residents

Requirements

• Previous experience in healthcare, skilled nursing, social services, admissions, case management, or customer service preferred
• Bachelor's degree in Social Work, Human Services, Psychology, or a related field is preferred but not required
• Experience in a skilled nursing facility is a plus
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Compassionate, dependable, and resident-focused
• Ability to maintain confidentiality and professionalism

Qualifications

• High school diploma or equivalent
• Current CPR certification
• Valid California Driver’s License

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Compassionate, dependable, and resident-focused
• Ability to maintain confidentiality and professionalism

Benefits

• Competitive pay: $24–$25/hour DOE
• Full-time opportunity
• Medical, dental, and vision insurance for eligible employees
• 401(k)
• Paid time off and holiday pay
• Supportive leadership and collaborative team culture
• Opportunities for professional growth and advancement
• Meaningful work that positively impacts residents and their families every day

Pay

$24–$25 per hour (DOE)

Schedule

Full-time opportunity