Social Service Director

About the role

ALIYA of Palos Park is seeking a compassionate, experienced, and dedicated Social Service Director to lead our Social Services Department at our skilled nursing facility in Palos Park, Illinois. In this leadership role, you will advocate for residents and their families by ensuring their psychosocial needs are met while coordinating services that promote the highest possible quality of life. The Social Service Director works closely with the interdisciplinary team to support resident well-being, regulatory compliance, and successful discharge planning.

Responsibilities

• Direct and oversee the daily operations of the Social Services Department.
• Assess residents' psychosocial needs and develop individualized care plans in collaboration with the interdisciplinary team.
• Provide emotional support, counseling, and crisis intervention to residents and families.
• Coordinate admissions, transfers, and discharge planning to ensure safe and appropriate transitions of care.
• Assist residents and families with advance directives, community resources, financial assistance programs, and long-term care planning.
• Advocate for resident rights while promoting dignity, independence, and quality of life.
• Participate in care plan meetings, family meetings, and interdisciplinary team conferences.
• Maintain accurate and timely documentation in accordance with federal, state, and facility regulations.
• Develop and maintain relationships with hospitals, community agencies, hospice providers, and other referral sources.
• Supervise Social Services staff, providing coaching, training, and performance management as needed.
• Ensure compliance with CMS, IDPH, and all applicable federal and state regulations governing social services in skilled nursing facilities.
• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
• Perform other duties as assigned by the Administrator.

Qualifications

• Bachelor's degree in Social Work or a related human services field required; Master's degree preferred.
• Current Illinois Social Worker license (LSW) or Licensed Clinical Social Worker (LCSW) preferred, as required by state regulations.
• Minimum of 2 years of social work or case management experience in a skilled nursing facility (SNF) or long-term care setting required.
• Previous leadership or supervisory experience preferred.
• Strong knowledge of Medicare, Medicaid, resident rights, discharge planning, and long-term care regulations.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in electronic medical records and Microsoft Office applications.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program

Join Our Team At ALIYA of Palos Park, we are committed to providing compassionate, resident-centered care in a supportive and collaborative environment. As our Social Service Director, you will play a vital role in enhancing the quality of life for our residents and supporting their families throughout their healthcare journey. If you are passionate about advocating for others and making a meaningful impact every day, we encourage you to apply.