Social Media Manager

About the Role

The Utah Jazz are seeking a Social Media Manager to lead and guide the social media team in creating strategic content plans, promotional campaigns, and managing online workflows for owned and operated channels. This role involves developing engaging concepts, using analytics to refine efforts, and providing actionable reporting to grow an engaged audience. Candidates must submit a portfolio for consideration.

Responsibilities

• Oversee social media channels for the Utah Jazz and affiliated accounts, including content creation, posting, monitoring, and moderation.
• Direct and execute comprehensive coverage of all Utah Jazz games and related events.
• Lead and develop junior social media staff, focusing on skill and professionalism growth.
• Assess analytical data to evaluate strategy efficiency and create weekly/monthly recap reports.
• Assist in maintaining a consistent brand voice across all channels.
• Collaborate with internal teams (sales, marketing, etc.) to create integrated digital campaigns.
• Work with the Sr. Director of Digital Content to update brand guidelines and objectives.
• Build and engage new audiences while deepening connections with existing fans.
• Execute sponsored content strategies and provide recommendations.
• Foster a positive creative environment for collaborative content opportunities.
• Protect the company’s reputation and handle sensitive information with discretion.
• Exemplify the Utah Jazz mission and values: transparent, all in, community obsessed, one team, and scrappy.
• Work nights and weekends, including attending home and road games.

Qualifications

• 3-5 years of direct experience with social media in a professional setting.
• Deep knowledge of the NBA, players, coaches, and league storylines.
• NBA, NCAA, or other professional sports experience required.
• Managerial experience preferred.
• Excellent writing and communication skills.
• Strong familiarity with platforms: Facebook, Twitter, Instagram, TikTok, YouTube.
• Ability to thrive in a fast-paced environment with quick-turnaround projects.
• Proven experience in building professional/corporate social media accounts and audiences.
• Familiarity with social media publishing, analytics, and listening tools.
• Strong multitasking, planning, and project prioritization skills.
• Ability to work independently and within a team to meet deadlines.
• Strong attention to detail.

Physical Demands

• Must communicate effectively in writing and verbally.
• Must observe, inspect, estimate, and assess.
• Must sit, stand, bend, walk, and climb stairs for long periods.
• Must lift up to 20 lbs.