Social Media Coordinator

About the Job

We are seeking a fast-paced, highly creative, and organized Social Media Coordinator to join our agency team. In this role, you will manage day-to-day social media operations for a diverse portfolio of clients. You will serve as the bridge between client goals and creative execution—handling everything from content scheduling and community management to tracking metrics and drafting client-facing performance reports. If you love variety, thrive under deadlines, and can seamlessly switch between different brand voices, you’ll fit right in. This position is Part-Time and in-person at our office locations.

Duties and Responsibilities

• Multi-Brand Content Management: Coordinate, schedule, and publish daily content across multiple client social media accounts, ensuring 100% accuracy and strict adherence to individual brand guidelines.
• Content Creation: Conceptualize, produce, edit, and publish high-quality daily content (engaging copy, vertical video, graphics) that fosters connection and encourages audience action.
• Campaign Scheduling: Own the multi-channel editorial calendar, ensuring a consistent and strategic publishing cadence.
• Community Engagement: Actively monitor and moderate client social channels—responding to comments, managing direct messages.
• Client Reporting: Gather and analyze data from various social platforms to help build comprehensive monthly performance reports, highlighting key wins, engagement metrics, and strategic recommendations for clients.
• Trend Spotting: Keep a constant pulse on trending audio, viral formats, and algorithm changes across TikTok, Instagram, and LinkedIn to proactively pitch fresh content ideas for our client roster.
• Account Coordination: Support the Project Management team by tracking client feedback, managing approval workflows, and ensuring editorial calendars are updated and approved on time.

Skills and Qualifications

• Agency Agility: Proven ability to manage multiple projects, switch between distinct brand voices, and prioritize tasks in a fast-paced, deadline-driven environment.
• Platform Fluency: In-depth knowledge of business management tools across major social networks (Instagram, TikTok, LinkedIn, YouTube, Facebook).
• Social Tech Stack: Experience using social media scheduling and listening tools (e.g., Sprout Social, Loomly, Later, or HubSpot) and project management software (e.g., Teamwork, Asana, ClickUp, or Monday.com).
• Basic Content Creation: Hands-on experience with quick-turn creative tools like Canva and CapCut to create and edit videos and on-the-go content capturing.
• Client-Facing Communication: Strong written and verbal communication skills; comfortable and professional when communicating with client contacts and internal stakeholders.
• Organization & Detail: Exceptional proofreading skills and an eagle-eye view for detail—because typos on a client's page are a no-go.
• Analytical Mindset: Comfortable diving into social analytics platforms to turn raw data into actionable content strategies.
• Communication: Strong interpersonal skills for cross-functional collaboration and public-facing community management.

About The Mosaic Group

We are the go-to global agency for creative, meaningful, and impact-driven storytelling. For more than 18 years, The Mosaic Group has been building the visibility and credibility of companies & influencers. Our expertise across diverse markets enables our clients to stand out and reach target audiences, including important Hispanic, African-American, and Caribbean consumers, with the right media and message. We maximize visibility for our global clients through innovative, integrated, and impact-driven communications.