Social Media Coordinator

What You'll Do

• Content Strategy & Creation: Develop and execute monthly content calendars for multiple clients across diverse industries, as well as Intellibright's own social channels. Bring fresh, creative ideas to the table that align with each client's goals, audience, and brand voice
• Content Scheduling: Manage and schedule posts using Sprout Social (training provided) to ensure timely delivery and consistent messaging. Learn and adapt to new tools quickly to improve efficiency and output
• Trend and Innovation: Stay ahead of AI advancements, video algorithm updates, and emerging social platforms. Evaluate new tools and trends for potential adoption across our client portfolio and Intellibright's own channels
• Post Boosting: Plan and execute paid social media strategies to boost posts, increase reach, and drive engagement across platforms. Optimize for each client's objectives, audience, and industry
• Platform Troubleshooting: Identify, troubleshoot, and resolve social media platform issues for both clients and IB's accounts, ensuring smooth day-to-day operations
• Review Management: Monitor, respond to, and engage with customer reviews in real time across platforms — surfacing actionable insights to improve brand perception and drive results
• Creative Design: Collaborate with design vendors while creating light visual assets in Canva, Figma, or similar tools. Comfort with basic design or willingness to learn is key
• Performance Analysis & Data Insights: Track and analyze performance of paid and organic campaigns for multiple clients, turning data into actionable insights that drive improved engagement and ROI

Requirements

• Proven experience in social media content creation, scheduling, and management
• Experience in post boosting and social media advertising
• Willingness to learn social media scheduling tools, especially Sprout Social
• Basic design comfort with Canva, Figma, or similar tools — or willingness to learn
• Familiarity with AI tools to streamline social media processes
• Excellent communication and writing skills
• Ability to analyze social media performance and adapt strategies based on data insights
• Detail-oriented with the ability to manage multiple tasks efficiently
• Knowledge of analytics platforms for social media performance tracking
• Experience with review management platforms