Social Media and Communications Strategist

Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. Our Polaris constellation of LLMs achieves over 99.9% accuracy, reinventing healthcare with AI that puts safety first.

Join us to build the world’s first healthcare-only, safety-focused LLM—a breakthrough platform transforming patient outcomes globally. Work alongside a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by leading healthcare and AI investors, we recently raised a $126M Series C at a $3.5B valuation, with total funding of $404M.

Location Requirement

This role is based in our Menlo Park office, with an expectation of five days a week in-person to support collaboration and team culture.

About The Role

We're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack. You’ll build our TikTok presence from zero, create compelling content for LinkedIn, support CEO and executive voice, set the cadence on X, and ensure every product launch, customer win, and headline lands on the right channels. You’ll work closely with our Chief Communications Officer and collaborate with marketing, sales, customer success, and design to bring the best stories at Hippocratic AI into the feed.

Responsibilities

• Build the right agent team to support cross-functional social media, leveraging AI to focus on creativity and judgment.
• Run the social calendar: Own a unified content calendar across LinkedIn (CEO + company), TikTok, and X. Plan ahead for product launches, marketing moments, conferences, and earned-media hits while staying agile for real-time reactions.
• Partner with the CCOs to support CEO presence: Create CEO-tone content, manage publishing cadence, monitor comments, and surface engagement opportunities.
• Launch and grow our TikTok: Build HAI's TikTok presence from the ground up. Develop a content franchise, shoot and edit short-form video, and partner with creators, clinicians, and other voices to extend reach.
• Manage company LinkedIn and X: Drive consistent posting on LinkedIn; maintain a smart, light touch on X. Monitor all channels for relevant social conversations and engage in real time.
• Source stories from across the company: Partner with sales, customer success, and clinical teams to extract and develop content from customer wins, use cases, product milestones, and team highlights (new hires, promotions, culture moments).
• Work with influencers and external voices: Identify, outreach, and coordinate with creators, clinicians, patient advocates, and industry voices to amplify HAI's story.
• Create on-brand content: Design graphics in Canva and Figma, cut video natively on social platforms or with editing tools, and write copy that aligns with our voice. Coordinate with our lead designer to ensure brand consistency.
• Support broader comms and marketing: Help draft sales documents, one-pagers, and supporting content. Assist with light design and editing for the comms and marketing teams as needed.
• Measure and report: Track performance across channels, analyze what’s working, and provide sharp recommendations on where to focus.

Requirements

• 7-10 years of professional social media and communications experience in a corporate environment, AI start-up, or marketing and communications agency.
• Bachelor's Degree (required).
• Native fluency in LinkedIn, TikTok, and X—understanding the unwritten rules of each platform and able to name accounts setting the bar.
• Strong writing skills and a keen sense of voice, especially distinguishing between CEO posts and brand posts.
• Comfort designing in Canva or Figma; able to produce clean graphics, social tiles, or simple templates without relying on design teams.
• Familiarity with Claude/Claude Code, OpenAI, or similar tools to build skills or agents that support content creation.
• Ability to shoot and edit short-form video on mobile or with lightweight editing tools.
• Project management instincts: able to run a calendar, juggle stakeholders, and ship on tight timelines.
• A bias toward action and strong judgment—able to move fast on trends without putting the brand at risk.
• Comfort with social listening and analytics tools (Sprout, Brandwatch, native analytics, etc.).
• Genuine interest in healthcare, AI, or both. You don’t need to be an expert, but curiosity is essential.

Nice to Have

• Experience launching a TikTok or short-form channel from scratch.
• Existing relationships with healthcare creators, clinician influencers, or AI commentators.
• Past experience supporting an executive's personal brand.
• Familiarity with regulated or healthcare-adjacent communications.