Social Content and Community Specialist

About the role

Harmless Harvest envisions a world where nutritious, clean, organic, and healthy food and beverages are the standard rather than the exception; where all people involved in creating the product are treated with fairness; and the planet is treated harmlessly. We are focused on changing the world, and we are always looking for like-minded, wildly passionate individuals to help us do this.

Key Responsibilities

• Own and manage the content calendar across all social platforms, ensuring consistent messaging, timely posts, and alignment with broader marketing priorities
• Stay ahead of social media trends, cultural moments, and platform updates to inform content strategy
• Concept, shoot, and edit compelling, high-quality content with a focus on Instagram and TikTok
• Ensure all content aligns with brand guidelines, voice, and publishing timelines
• Collaborate with the marketing, creative, and e-comm teams to ensure content supports brand storytelling and campaign goals
• Attend brand activations, campaign shoots, and in-person events to capture real-time social content
• Manage contract creation and execution for UGC creators, influencers, and other social partnerships, ensuring compliance and alignment with brand goals
• Maintain a consistent brand voice and tone across all platforms, ensuring messaging aligns with brand guidelines and values
• Act as the first point of contact for followers, addressing questions, feedback, and concerns while escalating issues when appropriate
• Foster meaningful conversations with the community to build strong connections, loyalty, and advocacy
• Track and document influencer mentions and tags in a live document, while identifying opportunities for larger-scale engagement and collaboration

Other Responsibilities

• Pull monthly social performance reports through Sprout Social, translating key metrics and community insights into actionable recommendations that inform content strategy, optimize future posts, and identify opportunities to deepen engagement
• Product and sample needs fulfillment, for Influencer, trade shows, photoshoots, etc.
• Occasional intermittent customer service (Zendesk platform) coverage during especially high volumes or CX team time off

What you bring

• A socially-native creative with at least 2+ years in social media with demonstrated experience in creating content and community management
• A high-energy self-starter who thrives on moving fast, effortlessly handling multiple deadlines, and drives their own workflow forward with ease
• A collaborative creative lead who can seamlessly brief, direct, and manage the workflows of external agencies, freelancers, and content creators
• A strong on-camera presence with the ability to film, speak to camera, and create engaging social-first video content that feels authentic to the brand
• Proficiency in graphic design tools (e.g., Adobe Photoshop, Figma) and video editing software (e.g., Premier Pro and/or CapCut or similar)
• Bachelor's degree in marketing, communications, journalism, or a related field

Who you are

• Make the impossible, possible – someone who is resilient, optimistic, and determined
• Protect the most vulnerable – someone who is compassionate, empathetic and acts with integrity
• Craft incredible things – someone who is creative, passionate, with keen attention to detail
• Act with heart – someone who is kind, generous and respectful

Why you’ll love it here

• Join a passionate team that comes from all backgrounds
• Generous Paid Time Off and Company Holidays
• Parental Leave
• Comprehensive health benefits and perks

Company Information

This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation is determined via several factors including but not limited to a candidate’s experience, education, skills, relevant certifications, department equity, training and organizational needs.