Social Content and Community Specialist.

Description

The Social Content and Community Specialist creates content for and engages with audiences on Dartmouth’s flagship social media channels. Reporting to the Director of Social Strategy and Digital Engagement, this role combines hands-on content production (approximately 60% of the role) with community management and social listening (approximately 40%). The Specialist writes, designs, and produces static and written content for Dartmouth’s institutional accounts, manages day-to-day community engagement across platforms, and serves as the team’s eyes and ears on what audiences are saying about Dartmouth online.

Day-to-day editorial direction comes from the Associate Director of Social Media. This is a creative, audience-facing role for someone who is fluent in the rhythms of social media, writes well, and wants to help shape how a major institution shows up on the platforms where its audiences spend their time.

Required Qualifications

• Bachelor’s degree plus 2 or more years of relevant experience, or equivalent combination of education and experience.
• Demonstrated experience producing content for social media platforms, with a portfolio of work that reflects strong writing and visual sensibility.
• Strong copywriting skills, including the ability to write in a defined institutional voice across platforms with different tones and conventions.
• Working knowledge of design tools such as Canva, Adobe Creative Cloud, or Figma sufficient to produce graphics, carousels, and Stories.
• Experience managing community engagement on social platforms, including responding to comments, direct messages, and mentions.
• Familiarity with social listening tools and approaches, and the ability to identify trends, sentiment shifts, and emerging issues.
• Sound judgment in determining what to escalate, what to respond to, and how to represent an institutional voice in public-facing interactions.
• Strong attention to detail and willingness to take ownership of small tasks that add up to a polished public presence.
• Familiarity with social media management platforms such as Sprout Social, Hootsuite, or similar.
• Strong written and verbal communication skills.
• Commitment to fostering an inclusive and diverse environment.

Preferred Qualifications

• Experience in higher education, nonprofit communications, or a comparably mission-driven organization.
• Experience collaborating with photographers, videographers, or designers to package content for social.
• Familiarity with reporting on social media performance and using analytics to inform content choices.

Department Contact for Recruitment Inquiries

Erin Supinka
Department Contact Phone Number 6-2255

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

Driving a vehicle (e.g., Dartmouth vehicle or off road vehicle, rental car, personal car) is an essential function of this job.

Additional Instructions

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