Content and Community Specialist

About the role

The Content and Community Specialist will join the Biological Systems Engineering and Soil and Environmental Sciences Administrative Hub in providing support to the academic departments of Biological Systems Engineering (BSE) and Soil and Environmental Sciences (SES) in their research, instructional, and outreach missions. This position will work collaboratively with the Department Administrator to lead various communication and event support functions for these academic departments. The BSE/SES Administrative Hub provides department-level support in the areas of administration, finance, grants, human resources, payroll, and student services. Candidates should be prepared to assist with day-to-day operations while focusing on building relationships with these departments and CALS. The ideal candidate will have a strong understanding of administration, website updating, obtaining content from departments and putting together the newsletters for both departments, planning for department events when they occur, and sending out “Thank you” letters to donors in both departments. Experience in a higher education setting, the ability to identify issues or areas for improvement, and the ability to solve problems in these areas independently are key attributes for success in this position. It is preferred that this candidate has some basic knowledge of social media platforms and video editing for outreach activities. This is a full-time, partial remote, ongoing/renewable position.

Responsibilities

• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums (30%)
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures (10%)
• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision (30%)
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations (20%)
• Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities (10%)

Requirements

• Demonstrated strength in communication skills, both verbal and written (e.g., professional emails; responding to inquiries from colleagues or customers; adjusting communication style as needed; attention to detail; initial point of contact for general questions and requests)
• Experience using computer software/programs (e.g., Zoom, Teams, and/or Webex; word processing; spreadsheets; email programs; website and newsletter platforms like WordPress and Mailchimp; databases, etc.)
• Demonstrated organizational and time-management skills that include problem-solving, multi-tasking, prioritizing, and meeting deadlines
• Experience supporting event management and implementation (e.g., ordering catering, creating and tracking invitations, etc.)

Preferred qualifications

• Experience utilizing social media platforms for professional publicity and engagement
• Experience with video editing

Education

High school diploma preferred.

Pay

The anticipated salary range for this position is $22 – $26 per hour. Final salary will depend on experience and qualifications.

Benefits

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Additional benefits information can be found at https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf.

Schedule

Normal hours are 7:45 a.m. – 4:30 p.m., Monday through Friday. Occasional nights and weekends may be required.

Work arrangement

Full-time, partial remote, ongoing/renewable position.

Additional requirements

• Criminal background check may be required
• Evaluation/probationary period may be required
• Driver’s authorization may be required
• Work authorization: the successful applicant will be responsible for ensuring eligibility for employment in the United States by the start of the appointment

Department

Department of Soil and Environmental Sciences, College of Agricultural and Life Sciences (CALS).