Socia Media Assistant

About the role

A fast-growing digital-first brand in the DTC (Direct-to-Consumer) e-commerce space, we’re reimagining how brands connect with audiences through authentic, community-driven social storytelling. We blend creativity, data, and cultural relevance to scale engagement, drive conversions, and build loyal followings across TikTok, Instagram, and emerging platforms—all while operating fully remote with a mission-driven, agile team.

Responsibilities

• Plan, create, and schedule daily social content (Reels, Stories, carousels) aligned with brand voice, seasonal campaigns, and platform algorithms.
• Monitor engagement metrics, respond to comments/DMs, and escalate urgent customer inquiries to relevant teams.
• Collaborate with Creative and Marketing to develop UGC-style content briefs and source/curate fan-generated assets.
• Track trending sounds, hashtags, and viral formats to adapt content strategy in real time for maximum reach.
• Assist in managing influencer outreach spreadsheets, tracking deliverables, and compiling performance reports.
• Support social listening efforts—identify brand mentions, sentiment shifts, and competitive moves to inform strategy.

Skills & Qualifications

Must-Have

• Meta Business Suite
• Canva
• TikTok Creative Center
• Google Analytics
• Social listening tools (e.g., Sprout Social, Hootsuite)
• Content Calendar tools (e.g., Asana, Notion, Airtable)
• Basic photo/video editing (CapCut, InShot)
• Hashtag research & trend tracking

Preferred

• Experience running UGC campaigns or creator collaborations
• Familiarity with Shopify backend or e-commerce dashboards
• Basic knowledge of SEO for social bios and captions

Benefits

• 100% remote with flexible hours—work from anywhere in the U.S.
• Quarterly creative stipend for tools, courses, or gear to level up your craft.
• Fast-paced, feedback-rich environment where your ideas directly impact campaigns.