SMB Senior Account Executive, Comcast Business

Territory Development

Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.

Customer Satisfaction

Maintain quality sales records and prepare sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.

New Acquisition Sales

• Sell Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Identify improvement areas through a consultative process that would enhance prospects' ability to communicate more effectively both internally and externally to their customers.
• Effectively manage a territory with a high activity and comprehensive business plan.
• Manage defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
• Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.

Product Knowledge

Achieve and exceed assigned sales and business quality objectives. Adhere to all company standards and business professionalism. Punctual, regular and consistent attendance.

Other Duties

Employees at all levels are expected to understand our operating principles; make them the guidelines for how they do their job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how they work and lead. Do what's right for each other, our customers, investors and our communities.

Compensation

Salary Base Pay: $58,066.00
Total Target Compensation (Base Pay plus Targeted Commission): $108,066.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.