SMB Business Development Manager, Payouts — North America

About the role

The SMB Business Development Manager (BDM) will join the Payouts team within Wise Platform in North America. Payouts serves corporate and enterprise customers who need to move their own funds globally at scale, such as insurance companies paying claims, marketing platforms paying digital publishers, or media platforms paying creator royalties. This is an early role on a new team, with the BDM owning the front door for all inbound leads and being the driving force to win new small business logos.

Responsibilities

• Own the inbound queue end to end. Every Payouts lead in North America comes to you first — qualify, disqualify or route, quickly and consistently.
• Own the outbound motion. A defined list of target SMB accounts, worked daily.
• Close the small deals. Deals that are squarely on-ICP but don't warrant a Mid-Market or Enterprise motion are yours end to end, on short cycles.
• Lead client calls. Pitch the value of Wise and represent Wise Platform at industry events.
• Write handoffs an AE can act on. Clear context, clear reasoning, no rework.
• Build the rubric. There's no documented routing logic, disqualification criteria or handoff format today. You'll help create them.
• Tell us what inbound is really producing. You'll see quality shift before anyone else does, and that signal shapes where we invest.
• Keep the pipeline honest. Clean CRM data and accurate forecasts are how we learn what's working — that's the job, not admin.

Qualifications

• 1–3 years in sales development or inside sales. Inbound and outbound prospecting at volume, measured on meeting quality rather than meeting count.
• Plus real closing experience. You'll own SMB opportunities end to end, so you've carried a number and know what it takes to beat it consistently — booking meetings and closing deals are different jobs, and you've done both.
• You're comfortable saying no. You'll decline inbound queries more than you advance, clearly and without hedging.
• You write well, and fast. Routing notes, disqualification rationale, handoffs — most of your output is written, and a vague handoff costs someone else a day. Strong communication is key.
• You're curious about the whole business. You'll be deciding daily which part of Wise a customer belongs to. The people who thrive here want to understand the whole map.
• You're organized. You can manage a live inbound queue, your own pipeline, customer meetings and a CRM that has to stay accurate — all running at once, all day. Deciding what waits is the actual skill.

Skills

• Strong communication skills.
• Ability to qualify and route inbound leads effectively.
• Experience in creating and maintaining sales pipelines.
• Proficiency in CRM systems.

Benefits

• RSUs in a rapidly growing company.
• Annual self-development budget.
• Comprehensive medical, dental, and vision insurance – including HSA and FSA options.
• Company-paid Life Insurance, Short & Long-Term Disability, and EAP program.
• Flexible working model – a mix of remote and in-office work.
• Relocation expenses covered.
• Generous PTO, sick days, holidays, compassionate leave, and paid “Me” days.
• Paid 6-week sabbatical leave after four years.
• 18-weeks of paid parental leave after a year with us.
• 401k with up to a 4% employer match.
• Recognized as a 2025 Austin BuiltIn Best Award winner for Best Places to Work.
• Traveling expected 20% of the time to NY.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The position is based in Austin, TX, and is full-time.