Business Development Manager - North America

CERM is a dynamic and innovative software company specializing in advanced MIS/ERP solutions for the label and packaging printing industry. With over 30 years of industry experience, we are committed to delivering highest-quality, efficient, and scalable software products that empower printing businesses to streamline operations and boost productivity. You will report to the Director of Global Business Development and are preferably based in the Central Region of the United States or Canada.

Responsibilities

• Actively pursue new sales and manage all sales activities within existing and new customers and partners
• Execute CERM’s sales, marketing, and support strategies to ensure highest customer satisfaction in the territory
• Build and maintain a detailed knowledge of the CERM product and the Label and Packaging market
• Provide timely and accurate territory reporting and forecasting to CERM management utilizing our CRM (Zoho)
• Provide regular feedback to marketing and management regarding the local territory and the CERM products
• Communicate regularly with key contacts of customers, prospects, and partners through personal visits, video conferences, telephone calls, etc.
• Attend and represent CERM at trade shows and open houses
• Achieve quarterly and annual revenue targets
• Manage development of prospects and successful completion of new business sales for software license agreements and consulting services
• Implement and execute sales and marketing strategies, optimized for your territory
• Facilitate 1st level demos for customers and prospects
• Facilitate access and use of additional resources like the CERM ROI calculator to provide contacts with comprehensive analysis and diligence of product offering

Requirements

• Self-starter with the ability to work independently with minimal supervision
• Solid interpersonal skills and team-oriented mindset
• 3+ years of experience in sales and marketing (preferably in a complex software industry or in the Label, Folding Carton, Flexible Packaging industries)
• Experience selling software and a good technical understanding of software systems
• Ability to manage accounts at a high level within the assigned region
• Excellent presentation and negotiation skills
• Proven track record of meeting/exceeding both individual and team sales quota/goals
• Confident and experienced in turning cold calls into revenue-generating accounts
• Ability to handle complex technical sales cycles
• Willing to travel nationally or internationally for up to 50% of your time
• Excellent verbal and written communication skills in English (French or additional language skills are highly welcome)
• Ability to work out of your home office

Benefits

• Competitive compensation package
• Flexible remote working options
• People-oriented culture with continuous learning and open communication
• Passionate colleagues working in close collaboration on innovative and future-oriented software products
• Inspiring modern working space