Small Business Banking Relationship Management Manager (LO)

About the role

Wells Fargo is seeking a Small Business Banking Relationship Management Manager (LO) in Consumer & Small Business Banking providing coverage for Small Business. The role focuses on customer relationship development, customer experience, and risk management.

Responsibilities

• Manage and develop a team of business bankers
• Promote business growth by onboarding new customers, deepening relationships with existing customers, and retaining credit or deposit balances
• Identify and recommend process improvements and risk control development
• Make decisions and resolve issues regarding resources, objectives, and operations to meet business goals
• Collaborate with peers, colleagues, and multiple level managers
• Consult with other managers and department leadership on hiring, training, performance evaluation, and talent development
• Manage allocation of people and financial resources for Small Business Banking Relationship Management
• Mentor and guide talent development of direct reports and assist in hiring talent
• Assess customer needs and refer those interested in dwelling secured products to a SAFE team member without taking applications or negotiating terms
• Meet Loan Originator requirements under Regulation Z

Required Qualifications

• 5+ years of Business Banking experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of Leadership experience

Desired Qualifications

• 2+ years of supervisory or management experience
• Proven collaboration skills across various levels of the organization
• Proven leadership, collaboration, team building, and partnership skills
• Strong analytical and critical thinking skills combined with strategic business focus
• Demonstrated effective verbal, written, and interpersonal communication skills with the ability to present information to create understanding and influence decisions
• Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize, and set goals

Job Expectations

• Responsible for visiting business banking employees, customers, and prospects within an assigned market/geography
• Meet Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
• Meet applicable financial responsibility, character, general financial fitness, and criminal background standards
• A current credit report will be used to assess financial responsibility and credit fitness
• Meet ongoing regulatory requirements including additional screening, if necessary

Pay

$143,000.00 - $224,000.00 (base pay range; may vary depending on performance, skills, experience, or work location; incentive opportunities may be available)

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement