Slot Technician (Part Time) - $20/Hour

About the role

The Slot Technician I is responsible for diagnosing and repairing slot machines, providing training or assistance to less experienced technicians, and performing various other duties as required.

Responsibilities

• Analyze and respond to a variety of customer service-related issues.
• Perform repair and maintenance of component-level electronic circuitry in gaming devices.
• Install and remove gaming devices.
• Day-to-day preventative maintenance; troubleshoot ticket-in ticket-out and coin machines; clear coin jams and bill validator jams.
• Assist in game conversions and firmware upgrades.
• Investigate and verify any ticket issues.
• Maintain inventory of supplies needed to perform job function.
• Maintain and calibrate currency validators, execute machine moves, game conversions, and floor upgrades of current ticket-in ticket out products.
• Investigate device malfunctions of various gaming devices and clear coin and bill jams.
• Perform day-to-day repair and preventative maintenance of all slot machines.
• Perform other duties as deemed necessary by management.
• Regularly clean and sanitize work and public spaces.
• Adhere to Illinois Gaming Regulations and perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Good communications skills.
• Basic computer skills.
• Electronic background or minimum two years' experience in slot operations.
• Two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Successfully pass background check.
• Aged 21 or older.
• Able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Prior experience in the Gaming industry is strongly preferred.

Qualifications

• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Team leadership and motivational skills.
• Technical experience and training with slots.
• Electronics at circuit board level.
• Electronic and computer programming.
• Ability to deliver a service level that creates a positive, memorable entertainment experience for guests.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.

Skills

• Ability to work holidays and weekends.
• Flexible shift and/or unusual hours.
• Prior experience in the Gaming industry.

Benefits

Comprehensive benefits package allowing team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see the full list of Team Member Benefits, visit our career site: www.gotoworkhappy.com/benefits.

Pay

Pay Range: $15 - $20 per hour.