SKILLS TRAINER - FT LIFE HOUSE

About the role

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and our Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. VOA is committed to providing opportunities that help staff grow and enhance their skill sets, including on-the-job training, professional development, coaching, and career pathways.

Responsibilities

• Provide support, skill training, and one-on-one supervision to clients as outlined in the treatment plan.
• Conduct in-home skills training visits to assist clients with developing independent living skills.
• Participate as an integral member of a multidisciplinary treatment team; attend team meetings, community partner meetings, and case staffing as assigned.
• Assist in preparing materials for day treatment processes, including copying, preparing group rooms, and cleaning/organizing workspaces.
• Clean program facilities/areas as needed or assigned.
• Provide services within the detoxification process for clients, including non-medical monitoring, medication monitoring, basic risk assessment, and crisis prevention activities.
• Contact clinical staff as needed to intervene in situations requiring professional support, alternative placement, or a change in level of care.
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches.
• Transport clients to access services and appointments as authorized by program needs and treatment plans.
• Administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Utilize assessments with clients as outlined in the program, such as the DLA-20, MIS, PHQ-9, GAD-7, SOWS, or CIWA.
• Maintain case records and other documentation as outlined in agency policies.
• Familiarize with and comply with all Volunteers of America Northern Rockies policies and procedures for the individual programs worked.
• Participate in all supervision, staff meetings, and training required by the supervisor and organization.
• Maintain productivity/billable hour expectations as determined by leadership.

Competencies

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Proficiency with Microsoft Office software: Outlook, Word, Excel
• Ability to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Practical oral and written communication skills
• Continuous demonstration of behaviors aligned with Servant Leadership and VOA’s cultural values

Work Environment

This job operates in a residential facility environment and routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

Regularly required to talk or hear. Specific vision abilities include close vision and the ability to adjust focus. Duties may require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Qualifications

• High school diploma or GED
• Must possess and maintain a valid driver’s license
• 1–2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
• Must obtain and maintain valid certifications within the first 30 days of employment: CPR/First Aid, Mental Health First Aid, MANDT (training provided in-house)

Preferred Education and Experience

• Experience working with people experiencing mental illness and/or substance use problems
• Experience working with people who are actively experiencing a crisis
• Experience working with people in a residential service environment
• 3–5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness