Site Reliability Engineer I

About the role

Make your mark at one of the biggest names in payments. Join the Site Reliability Engineering (SRE) Team and help shape the future of global commerce.

Responsibilities

• Drive platform reliability and resilience by identifying potential points of failure, validating system behavior through testing and contributing solutions that strengthen service availability and business continuity.
• Advance automation and self-service capabilities that reduce operational complexity, improve engineering efficiency and enable teams to deploy and manage services with greater speed and confidence.
• Influence performance and scalability improvements by analyzing system behavior, uncovering optimization opportunities and helping evolve platforms to support future business growth.
• Increase operational visibility and responsiveness through effective monitoring, alerting and observability practices that accelerate issue detection and improve service health outcomes.
• Strengthen customer and business confidence by helping ensure production environments remain secure, highly available and capable of delivering reliable payment experiences.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business/Management Information Systems or a related field.
• Foundational knowledge of one or more programming languages and a strong interest in applying software engineering principles to infrastructure and operations challenges.
• Understanding of Unix/Linux operating systems, networking concepts such as Transmission Control Protocol/Internet Protocol (TCP/IP), routing and network topologies, or a willingness to build expertise in these areas.
• Analytical problem-solving skills with the ability to evaluate issues, follow structured approaches and deliver effective solutions.
• A collaborative and growth-oriented mindset, with the ability to build strong working relationships and continuously learn in a fast-paced technology environment.

Qualifications

• Exposure to cloud platforms, infrastructure automation, DevOps or GitOps practices through academic, personal or professional projects.
• Experience using monitoring, observability or incident management tools to improve system reliability and performance.
• Demonstrated curiosity for identifying opportunities to improve processes, automate repetitive work and enhance engineering efficiency.

Skills

• Technical proficiency in one or more programming languages.
• Strong understanding of Unix/Linux operating systems and networking concepts.
• Ability to solve complex problems and implement solutions.
• Effective communication and collaboration skills.

Benefits

Join a company that values and respects Inclusion and Diversity, providing equal opportunities for all employees and applicants without discrimination based on race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law.

Pay

Competitive compensation package including base salary, benefits, and incentives.

Schedule

Full-time position with flexible work arrangements to accommodate global operations.

Contact

If you're ready to take your career global, apply now to join the Global Payments team.