Site Reliability Engineer I

SITE RELIABILITY ENGINEER I

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Site Reliability Engineer I, you’ll drive our technology vision forward and push the boundaries of innovation with cutting-edge solutions. This is your opportunity to work with groundbreaking technology and tackle complex challenges, shaping the future of our tech landscape.

About the role

Alongside the best and brightest, you will regularly be the frontline hero supporting critical web applications across Development, Beta, and Production environments, including rotating on-call duties to keep systems running 24/7. Solve high-impact technical puzzles by digging into complex issues, identifying root causes, and delivering fast, effective resolutions across multiple systems. Collaborate across teams, triage escalations, partner with other support tiers, and interface with tech teams and stakeholders to drive companywide success. Contribute to agile innovation by participating in Agile/SAFe processes and supporting deployments in both on-prem and cloud environments (AWS/Azure). Champion customer experience by managing escalations professionally, resolving concerns efficiently, and ensuring every interaction reflects our commitment to excellence. Stay sharp and SLA-compliant by balancing urgency with precision and maintaining high service standards in every aspect of technical support.

Essential Skills

• Strong understanding of object-oriented programming and SDLC, with hands-on experience in scripting (C#, Java, Python), basic SQL/Postgres, code branching/merging, and cloud computing best practices—including deployment, management, and security—combined with solid project management and communication skills.
• Experience: 1-3 years of experience in SRE, Technical Support, or Software Engineering.
• Education: Bachelor's degree in Computer Science, Computer Engineering or equivalent experience.

Location

This job is hybrid and will require you to be in the office (Boston, Maitland, or Milwaukee) 25% of the time.

Benefits

• Flexible work environment
• Competitive salaries
• Paid vacation and holidays
• Roth and Traditional 401k
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

Pay

$53,000.00 - $90,400.00

Schedule

Hybrid