Jobs · Engineering · Arizona

Site Reliability Engineer I

Global Payments Inc. · Tempe, AZ · 2 mo ago
EngineeringFull-time

About the role

We’re looking for a Site Reliability Engineer I to join our Site Reliability Engineering (SRE) Team and help shape the future of global commerce. This role involves driving platform reliability, advancing automation and self-service capabilities, influencing performance and scalability, increasing operational visibility, and ensuring security and availability.

Responsibilities

  • Drive platform reliability and resilience by identifying potential points of failure, validating system behavior through testing, and contributing solutions that strengthen service availability and business continuity.
  • Advance automation and self-service capabilities that reduce operational complexity, improve engineering efficiency, and enable teams to deploy and manage services with greater speed and confidence.
  • Influence performance and scalability improvements by analyzing system behavior, uncovering optimization opportunities, and helping evolve platforms to support future business growth.
  • Increase operational visibility and responsiveness through effective monitoring, alerting, and observability practices that accelerate issue detection and improve service health outcomes.
  • Help ensure production environments remain secure, highly available, and capable of delivering reliable payment experiences.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business/Management Information Systems or a related field.
  • Foundational knowledge of one or more programming languages and a strong interest in applying software engineering principles to infrastructure and operations challenges.
  • Understanding of Unix/Linux operating systems, networking concepts such as TCP/IP, routing, and network topologies, or a willingness to build expertise in these areas.
  • Analytical problem-solving skills with the ability to evaluate issues, follow structured approaches, and deliver effective solutions.
  • A collaborative and growth-oriented mindset, with the ability to build strong working relationships and continuously learn in a fast-paced technology environment.

Qualifications

  • Exposure to cloud platforms, infrastructure automation, DevOps or GitOps practices through academic, personal or professional projects.
  • Experience using monitoring, observability or incident management tools to improve system reliability and performance.
  • Demonstrated curiosity for identifying opportunities to improve processes, automate repetitive work, and enhance engineering efficiency.

Skills

  • Strong foundation in software engineering principles and their application to infrastructure and operations challenges.
  • Proficiency in Unix/Linux operating systems and networking concepts.
  • Ability to analyze system behavior and identify optimization opportunities.
  • Effective communication and collaboration skills.
  • Interest in and ability to learn new technologies and methodologies quickly.

Benefits

Join a company that values inclusion and diversity, and offers equal opportunities for all employees and applicants. We provide a supportive and inclusive environment where you can grow your career and make a meaningful impact.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible working hours to accommodate global operations.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and our passion drives excellence in everything we set out to do.

Apply Now

Take your career global and apply today! We're excited to have you join our team.

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