Site Reliability Engineer I

About the Role

As a Site Reliability Engineer I, you'll use your engineering skills to maximize reliability, availability, and efficiency of our systems, and improve workflow, automation, and scalability.

Responsibilities

• Collaborates with development teams to understand system designs and reliability requirements.
• Identifies potential failure points and design improvements to code and infrastructure for higher reliability.
• Develops and maintains software tools for environment monitoring and task automation, leveraging a deep understanding of software development principles.
• Participates in on-call rotations, investigating and remediating alerts while contributing to postmortems.
• Proactively suggests enhancements to configuration and code to improve system health.

The responsibilities outlined above describe the general nature and level of work assigned to this position. Duties may be modified at any time based on business needs.

Requirements

• Experience in at least one of the following languages: Python, Java, Go, or Rust.
• Strong understanding of software engineering principles.
• Knowledge of distributed systems principles and network protocols, and how they impact software design and scalability.
• Effective communication and interpersonal skills for collaboration with mentors, developers, and operations.
• Analytical and problem-solving skills with a passion for automation.
• Ability to work effectively in a fast-paced technical environment with increasing support demands and complexity.
• Ability to manage tasks and prioritize under supervision, aiming to meet SLAs/SLOs.
• Eagerness to collaborate, learn, and contribute within a strong software engineering culture.
• Education in computer science or a related field (or equivalent experience).

Working Conditions

• Function in a fast-paced, retail, office environment.
• Travel by car or plane with overnight stays may be required.
• Work extended hours; sit for extended periods; work rotating and on-call schedules.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.