Site Reliability Engineer

About the role

This role requires a hybrid work schedule with on-site attendance at the RTP, North Carolina campus.

Responsibilities

• Ensure production services are scalable, resilient, high-performing, and secure.
• Support uptime through an On-Call rotation, monitoring, and alerting to meet SLOs and SLAs.
• Conduct Disaster Recovery drills and manage incidents—investigating root causes, applying remediation, and driving continuous improvement.
• Define reliability and security requirements for systems and components to meet company, customer, and regulatory objectives.
• Automate repetitive tasks and mitigate failure points.
• Develop tools and techniques for early detection of issues in products, packaging, processes, and product reliability.
• Serve as an experienced professional resource, independently applying best practices and business knowledge to improve products or services while guiding and supporting less experienced colleagues.
• Understand project and/or department needs and establish relationships with appropriate cross-functional partners to gather input, collect information, and complete work steps.
• Design and deploy small to mid-size or moderately complex solutions to optimize reliability, availability, latency, and performance.
• Build automated platforms and apply design, deployment, and coding expertise to enhance reliability, scalability, and velocity; design and test high availability and disaster recovery measures across regions and customers.
• Forecast and build reports to determine at what point resources will be at capacity.
• Build and ensure security controls are in place in architectural design, collaborate with security in designing or reviewing security controls, and may actively contribute in security incident response.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• 5+ years of technical expertise with cloud databases and experience with Vector databases (such as Pinecone, Weaviate, or Milvus) and/or with at least two of the following: PostgreSQL, MySQL, or MongoDB.
• Experience with AI frameworks (OpenAI API, Langchain, etc).
• Experience with designing, administering, and maintaining Vector DB or Cloud DB architecture, including provisioning, upgrades, operations, backups, security, and performance.
• Experience with CI/CD framework and tools like Git/Github, Jenkins.
• Experience with automating DB tasks using Python, Database Lifecycle Management.

Qualifications

• Experience with public cloud like AWS, GCP, or Azure, or container technologies like Kubernetes and Openshift.
• Backend experience with Python or other programming skills.
• Demonstrated experience in building scalable databases on hybrid cloud infrastructure.

Skills

• Agile scrum methodology.
• DevSecOps model.
• Cloud database architecture.
• CI/CD framework.
• Automation of DB tasks.
• Security controls in architectural design.
• Early detection of issues in products, packaging, processes, and product reliability.
• Scalability, resilience, and performance optimization.
• Disaster Recovery drills and incident management.
• Monitoring and reporting on infrastructure performance.

Benefits

Not specified.

Pay

$137,000.00 to $200,500.00

Schedule

Hybrid work schedule with on-site attendance at the RTP, North Carolina campus.