Site Liaison

JOB SUMMARY

The Liaison effectively facilitates responsibilities within the inventory and operations department. The position would also work concurrently with cross functional groups to fulfill the needs of the customer.

DUTIES AND RESPONSIBILITIES

• Safety processes – facilitate safety initiatives and help drive a positive safety culture.
• New hire orientation – conduct training for all new team members in their specific areas including certifications and monitoring the training matrix.
• Sunland Mentorship program – oversee mentoring programs for all new team members.
• Process training in all departments – conduct on-the-job training for all new hires and refresher courses as needed.
• Root causing/problem solving/finding solutions as a cross functional group
• Supports work instruction updates and implementation within the teams.
• Customer interaction – provide onsite support between Sunland and the customer to ensure customer needs are met, including root cause analysis and problem solving.
• Operations – complete duties within assigned departments.
• Forklift operations – facilitate all training required for forklift certification and includes classroom/practical review, provide refresher training when needed.
• Other Duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• 1-3 years' experience in warehouse operations
• Broad knowledge of warehouse operations
• Ability to calculate figures and amounts
• Ability to interpret technical documents
• Excellent verbal, written, and interpersonal communication skills
• Ability to organize and manage multiple priorities
• Ability to work in a team environment
• Good computer skills (Microsoft Office operations)

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED
• 1-3 years of experience in warehouse operations

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Possess or have ability to become forklift certified

LANGUAGE SKILLS

• Ability to read and interpret documents, including protocols, standard operating procedures, customer orders, and pick tickets.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Individuals may need to sit or stand as needed.
• May require walking primarily on a level surface for periodic periods throughout the day.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The performance of this position requires exposure to the warehouse areas where certain areas require the use of personal protective equipment such as safety glasses with side shields and foot protection.
• The team member is frequently exposed to hot, humid, and cold conditions and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level is moderate.
• Dress code includes: (Casual Attire): Jeans, Tee-shirts, and sneakers.