Site Leader

About the role

The Site Leader plays a crucial role in exceeding customer expectations and driving operational excellence. This role oversees two under one roof business units, HAT2 Delivery Station and HAT9 Sort Center, leading a team of Operations and Area Managers.

Responsibilities

• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
• Provides strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact
• Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building
• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings
• Establishes objectives and metrics for safety, quality, productivity, and customer experience
• Sets clear goals and expectations for Operations and Area Managers
• Makes performance measurements, provides feedback, and holds leaders accountable
• Mentors and develops leaders and staff
• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire
• Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives

Requirements

Preferred Qualifications:

• Bachelor's degree or equivalent
• 2+ years of equivalent experience

Qualifications

• Bachelor's degree or equivalent
• 2+ years of equivalent experience

Skills

Strategic thinking, leadership, problem-solving, continuous improvement, networking, and team management skills are essential.

Benefits

Comprehensive benefits including medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Pay

Base salary range: $135,000.00 - $182,700.00 USD annually

Schedule

On-site L7 role responsible for everything within the four walls daily.