Site Leader

Description

The Site Leader plays a crucial role in exceeding customer expectations and driving innovation at Amazon. This multi-faceted role requires balancing strategy and execution, overseeing operations, and leading a team of up to 1,000 employees in a large-scale fulfillment center.

Strategic Responsibilities & Deliverables

• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound or inbound operations.
• Provides strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning.
• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
• Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Makes clear goals and expectations for Operations and Area Managers.
• Maintains performance, provides feedback, and holds leaders accountable.
• Mentors and develops leaders and staff.
• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
• Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives.

Qualifications

• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.