Site Leader

Responsibilities

• Oversee a team of technicians, ensuring that their performance meets the company safety, quality, and efficiency standards.
• Manage the work schedule based on equipment availability and customer operational needs.
• Ensure work area cleanliness, tool accountability, and appropriate shop.
• Manage the Office Administrator and ensure that work is properly documented in the ERP system, this includes: Managing purchasing to maintain stock levels. Maintaining an inventory of spare parts.
• Troubleshoot and diagnose mechanical, hydraulic, HVAC, and/or electrical discrepancies on various Ground Support Equipment (GSE) systems and subsystems.
• Inspect, repair, rebuild/overhaul components, such as mechanical, electrical, pneumatic, HVAC, and hydraulic systems.
• Manage the relationship with the customer to ensure that work processes follow site safety and workflow guidelines.
• Communicate Equipment status and repairs ETC to customer.
• Create/Analyze site activity performance indicators and prepare corrective actions from these indicators.
• Manage punctual projects related to the maintenance station.
• Other assignments as designated by the Regional Manager.

Qualifications and Experience

• Bachelor’s Degree strongly preferred, with a technical degree a strong plus
• Must have strong mechanical and electrical aptitude and the ability to understand and troubleshoot heavy equipment
• Must have shop floor experience and the ability to manage the work schedule and have a presence for all three shifts
• Must have strong leadership skills, though aptitude would be considered
• Must have strong communication skills and judgment, with the ability to keep management informed and to know, with training, when to escalate a problem or issue
• Excellent written and verbal communication skills to communicate effectively and professionally with internal and external customers
• Must be accessible via phone for emergencies
• Strong Microsoft Office Skills including Excel and PowerPoint
• 5S (or equivalent) experience for floor organization
• ERP experience

Nice to Have Certifications

• Med/Heavy Truck Automotive Service Excellence (ASE) certification preferred.
• Universal HVAC certification preferred.