Site & Customer Support Coordinator

Job Summary

Teledyne Battery Products is dedicated to every employee and customer's success. Innovation that matters - for our company and for the world, trust and personal responsibility in all relationships – Teledyne Battery Products are EveryWhereYouLook!

Essential Duties And Responsibilities

• Welcome visitors and manage the visitor screening process.
• Carefully coordinate visitor activities between stakeholders, departments and outside parties.
• Is proficient in using Microsoft Outlook, Word, Power Point and Excel.
• Supports the development of desktop procedures and internal auditing.
• Prepares routine and advanced correspondence including letters, memoranda, and reports.
• Organizes and maintains file system, written and/or electronically.
• Organizes and files correspondence and other records.
• Answers and screens telephone calls. Routes calls to appropriate party.
• Arranges and coordinates travel schedules, makes reservations.
• Processes expense reports.
• Contacts company personnel at various organizational levels to gather information and prepare reports.
• Conducts research, analyzes data, determines approach with some guidance, compiles and prepares reports/recommendations.
• Enters customer orders into the ERP system.
• Provides requested documentation to our distributors and customers.
• Manages general office supplies, keeping inventory and placing orders.
• Supports our customers in completing warranty registrations and claims.
• Supports and assists with company events.
• Aids Human Resources with recruitment actions such as scheduling interviews, coordinating New Hire Orientation dates and preparing Welcome Packets.
• Prepare badges for new and existing employees.
• Aid HR with compliance of required employee communication, document distribution and recording verification.
• Aid HR with Annual Benefits Enrollment packets.
• Aid HR with Training and Development – with guidance, schedule training sessions and coordinate calendars with invited parties.
• Copy and prepare training documents for distribution.
• Transfer training attendance sheets to electronic spreadsheets.
• Help reorganize and maintain shared drives.
• Mail management.
• Support special projects.

Competencies

• Friendly, personable
• Oral/Written Communication
• Teamwork
• Ethics
• Organizational Support
• Confidentiality
• Professionalism
• Planning/Organizing
• Quality
• Quantity
• Safety and Security
• Adaptability
• Dependability
• Initiative

Qualifications

• High school diploma or general education degree (GED).
• 2-5 years of related clerical and/or administrative support experience in a specialized function.
• Intermediate knowledge of database software, MS Office, including Outlook, Word, PowerPoint and Excel.
• Unanet, SharePoint, Salesforce a plus (not required).

Pay

The anticipated salary range listed for this role is $34,300.00-$45,700.000. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.