Site Coordinator

About the role

Join Ricoh as a Site Coordinator and become the key resource responsible for daily operations at a client site. In this highly visible role, you'll provide exceptional customer service while managing a variety of office support functions including mail, print, hospitality, imaging, shipping/receiving, and facility coordination.

Responsibilities

• Manage daily onsite office services operations
• Support mailroom, copy/print, scanning, shipping, and receiving activities
• Serve as the primary point of contact for customers and building occupants
• Coordinate conference rooms and basic A/V support as needed
• Monitor supplies, place orders, and maintain inventory
• Create work orders, track service requests, and support facility-related needs
• Partner with vendors, facility management, and internal teams to ensure smooth operations
• Maintain service levels, prepare reports, and support operational goals
• Deliver an outstanding customer experience while upholding Ricoh Service Excellence standards

Requirements

• High School Diploma or GED required
• 1+ years of customer-facing experience in office services, administrative support, operations, or a related environment
• Comfortable using computers, copiers, multifunction printers, mail, and scanning equipment
• Strong communication, organization, and problem-solving skills
• Ability to work independently and manage multiple priorities
• Professional, dependable, and service-oriented mindset

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs. as needed
• Comfortable working in an office environment and performing a variety of operational tasks throughout the day

Benefits

• Broad selection of medical, dental, life, and disability insurance options
• Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments
• Team member tuition assistance programs
• Paid vacation time and paid holidays annually
• Many other benefits to enhance health, wellness, and ongoing personal and professional development

About Us

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

This role offers the opportunity to be the face of service delivery at a client location, build strong customer relationships, and gain experience across multiple business support functions in a dynamic, professional environment.

Full-time position located in Phoenix, AZ, United States.