Site Coordinator

Rocky Mount, North Carolina – 2nd shift: 4:00 PM – 12:30 AM. Contract opportunity paying $24–$26 per hour.

About the Role

Reliance One, Inc. is hiring a Site Coordinator for a trusted client in the manufacturing and industrial-technology space. This customer-site position reports directly to the Site Manager and serves as the primary Reliance One representative, partnering closely with the customer’s manufacturing team to support assembly-tool operations. You will work alongside the customer’s tool-repair specialists, providing technical guidance, troubleshooting expertise, and recommendations to diagnose issues, improve tool performance, and minimize production downtime.

Responsibilities

• Build strong relationships with production, maintenance, and tool-repair teams while serving as the on-site technical resource.
• Provide timely technical support during line disruptions, helping diagnose problems and recommend solutions to minimize downtime.
• Collaborate with the customer’s tool-repair specialists by assisting with diagnostics, interpreting fault codes, and recommending repair procedures and corrective actions.
• Assist with tool installations, configuration, software updates, and optimization to ensure equipment performs reliably and efficiently.
• Recommend maintenance best practices, monitor tool health, and identify opportunities to improve reliability and reduce unplanned downtime.
• Keep customers informed, coordinate with internal Reliance One teams when additional support is needed, and ensure issues are resolved promptly.
• Identify opportunities to improve equipment performance, troubleshooting processes, and overall customer support.

Requirements

• 2–3 years of experience in a production environment with manufacturing automation, assembly tooling, or data-collection systems.
• Strong mechanical aptitude and troubleshooting abilities.
• Ability to read and comprehend technical schematics.
• Proficiency with Microsoft Office.
• Familiarity with networking and database systems.
• Strong communication and customer-service skills.
• Ability to work effectively with production, maintenance, and technical teams.
• High school diploma or GED.
• Ability to lift up to 60 pounds.
• Ability to work 2nd shift, Monday through Friday, with schedule flexibility as operational demands require.

Benefits

• Benefits begin on day 1.
• Paid time off (PTO).
• Paid holidays.

Pay

$24–$26 per hour.

Schedule

2nd shift: 4:00 PM – 12:30 AM, Monday through Friday, with flexibility as operational demands require.