SITE COORDINATOR

About the role

ESFM is the corporate facilities management division of Compass Group USA, a Gold-level Corporate Sustaining Partner of IFMA and a Platinum Corporate Member of AEE. ESFM self-performs 80% of all FM services provided to clients, offering solution categories such as Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. The Site Coordinator oversees daily integrated facilities operations, including Shipping & Receiving, Housekeeping, Vendor Management, and Workplace Services, ensuring safe, compliant, and efficient service delivery while supporting client satisfaction, operational excellence, and team performance. Location: West Chester, PA.

Responsibilities

• Lead daily site operations and ensure service levels are achieved.
• Manage Shipping & Receiving and Housekeeping programs.
• Coordinate and oversee third-party vendors and service providers.
• Supervise and develop frontline associates; previous workforce management experience required.
• Ensure compliance with ESFM and client Quality Assurance (QA) standards.
• Drive Environmental Health & Safety (EHS) performance, training, and compliance.
• Support financial performance through labor management, budgeting, and cost control.
• Partner with Human Resources on hiring, onboarding, training, performance management, and employee engagement.
• Build strong client and vendor relationships and resolve operational issues.

Qualifications

• 3+ years of operations, facilities, logistics, housekeeping, or workplace services leadership experience.
• Proven experience managing teams and contract service providers.
• Strong knowledge of QA, EHS, HR, and financial management principles.
• Excellent communication, organization, and customer service skills.
• Experience in manufacturing, life sciences, or regulated environments preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

Salary: $60,000 - $70,000