Shuttle Driver

About the role

Transports staff, patients and visitors in a proper and safe manner with occasional guidance.

Key responsibilities

• Performs vehicle inspections, maintains cleanliness of bus interiors, fuels buses and logs trip counts.
• Provides assistance to passengers with special needs.
• Reports any accidents, violations of policy, safety hazards or unusual occurrences.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical capabilities

• Safety (Intermediate): The knowledge of and attentiveness to safety as well as compliance with the rules regarding safety.
• Equipment Inspections (Intermediate): Reviews and Inspections is a systematic process of checking to see whether a piece of equipment is meeting specified requirements.
• Driving Practices (Intermediate): Knowledge and use of safe and compliant driving procedures.
• Local Area Awareness (Intermediate): Working knowledge of roads, buildings, and places in the local area.
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Critical Thinking (Novice): The objective analysis and evaluation of an issue in order to form a judgment.

Core accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Core capabilities

• Supporting Colleagues: Develops Self and Others (continuously improves own skills by identifying development opportunities); Builds and Maintains Relationships (seeks to understand colleagues' priorities, working styles and develops relationships across areas); Communicates Effectively (openly shares information with others and communicates in a clear and courteous manner).
• Delivering Excellent Services: Serves Others with Compassion (invests time to understand the problems, needs of others and how to provide excellent service); Solves Complex Problems (seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner); Offers Meaningful Advice and Support (listens carefully to understand the issues and provides accurate information and support).
• Ensuring High Quality: Performs Excellent Work (checks work quality before delivery and asks relevant questions to meet quality standards); Fulfills Safety and Regulatory Requirements (demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department).
• Managing Resources Effectively: Demonstrates Accountability (takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service); Stewards Organizational Resources (displays understanding of how personal actions will impact departmental resources); Makes Data Driven Decisions (uses accurate information and good decision making to consistently achieve results on time and without error).
• Fostering Innovation: Generates New Ideas (willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them); Applies Technology (absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action); Adapts to Change (embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work).

Qualifications

• Education: High School Diploma or GED
• Work Experience: 1 year relevant work experience
• Certifications: LIC-Driver's License - Tennessee