SHUTTLE DRIVER

Description

As the Shuttle Driver you are the first and last impression of the hotel. Your customer service is very important as you provide transportation to and from the property. You must be able to have flexible availability and be able to work early morning shifts on Sundays, 3:45 start time. Other shifts are flexible based on needs of the hotel.

Requirements

• Must have a clean driving record for 3 years previous to hire and must maintain a clear driving record during employment.
• Drives company van to transport guests according to assigned schedule.
• Absorbs passengers into and out of vehicle.
• Operates radio or similar device to communicate with base station or other vehicles to report status of service.
• Cleans and services vehicle with fuel, lubricants, and accessories.
• Ensures bell carts are free of trash.
• Ensures trash in entrance is emptied.
• Must have valid driver's license with clean driving record.
• Passing the MVR is mandatory (no accidents and tickets for the past three (3) years).

Skills

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Professional appearance and manner.
• Communicate well with guests.
• Willing to 'pitch-in' and help co-workers with their job duties and be a team player.

Performance Standards

• Customer Satisfaction: Positive interaction with Crescent staff is essential for a positive guest experience.
• Work Habits: Adaptable to change, willing to learn new skills, solve routine problems, and ask for help when unsure.
• Safety & Security: Adhere to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and concerns.