Showroom Sales

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story. As our new Showroom Sales person in our New York Showroom, you’ll be the first point of connection between Phillip Jeffries and our clients — welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door. We’re looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. You’ll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet. Showroom Sales From curating client presentations to supporting showroom events, your day-to-day will be full of meaningful connections — here’s what you’ll be doing: Convert showroom visits, calls, and new accounts into sales opportunitiesDrive higher order values through effective up-sellingBoost showroom traffic through outreach and scheduled presentationsDeliver exceptional customer experiencesEncourage repeat business by following proven processes Selling Represent the Phillip Jeffries brand in the showroomCompile project shops and manage sample follow-upsTrack and manage your sales pipelineDrive sales with new and existing clients while servicing assigned accountsIdentify and act on cross-selling opportunitiesFollow established follow-up processesTrack KPIs and goals using our CRM platformSend thank-you notes and mailers to nurture relationshipsBuild trust and develop long-term client connectionsComplete stock checks and manage sample/mailer ordersProactively update clients on ETAs and product statusProvide timely, professional responses via phone and emailAct as a knowledgeable, go-to resource for wallcovering solutionsOwn open order reporting, including CFA approvals and re-selections Business Development Build and strengthen client relationshipsIntroduce new accounts to showroom products and servicesFollow established SDR and inside sales processesManage follow-up steps within the sales pipelineUnderstand and anticipate client needsStay current on industry trends and insightsAttend local industry events to network and grow visibilityIdentify and pursue new sales opportunitiesConvert prospects into loyal, repeat clients through strategic planning Prospecting And Lead Generation Manage the new account setup processProfile strategic accounts and identify key decision-makersEngage prospects through outbound calls and sampling outreachEducate and develop new leads, with potential hand-off to outside salesGenerate qualified leads for the outside sales teamCultivate new clients unfamiliar with the Phillip Jeffries brand What You Bring To The Table Local Insight: You're based in the New York area and have your finger on the pulse of the local design community.Design or Retail Experience: You bring at minimum 1 year of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting.In-Showroom Presence: You're available to work on-site 5 days a week, providing consistent, high-touch support to every client who walks through the door.Client-Focused Mindset: You love connecting with people and delivering elevated, personalized service that keeps clients coming back.Visual Thinker: You understand the design process and have an eye for aesthetics—making it easy for you to help clients bring their vision to life.Tech-Savvy: You’re confident using Microsoft 365, and CRM tools are second nature to you.Detail-Oriented: You catch the little things that others miss and take pride in your organizational skills and accuracy.Strong Communicator: You’re clear, confident, and professional—whether you're greeting a client, crafting an email, or supporting your team.Team Player: You thrive in a collaborative environment and love being part of a close-knit, high-performing team.Positive Energy: You bring a warm, enthusiastic attitude to the showroom every day—because great energy creates great experiences.Adaptable & Reliable: You’re proactive, dependable, and ready to pivot when needed in a fast-paced, ever-evolving environment.Education: A Bachelor’s degree in Sales, Marketing, Design, Art, or a related field is a plus—but your passion and experience speak volumes. Why Phillip Jeffries? As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team. Compensation Benefits Current base salary ranges from $75,000 - 82,000 (annually), based on interiors industry experienceGenerous Commission program based on assigned account listPooled Team commissionCompany bonus programAnnual Cost of Living IncreaseRetirement Plan - company automatically contributes approximately 10% of your annual compensation Health Benefits Medical Coverage – low cost to the employeeSpouse/ Domestic Partner/ Civil Union Partner CoverageFamily CoverageHealth Reimbursement Account (HRA)Prescription PlanDental and vision coverageTax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars Other PJ Perks & Benefits 16 Paid days off per calendar year10 Paid holidaysDetailed onboarding plans that outline 30/60/90 goals and trainings.Earn Paid time off for community service - Up to 3 days per yearEmployee Discount on PJ Wallcoverings Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.