Showroom Management Trainee - Irvine, Ca

Do you have a passion for luxury retail sales? Do you enjoy interacting with people and building relationships? Are you eager to develop into a successful business leader? If so, then we'd like you to join our team as a Showroom Management Trainee.

About The Program

The Showroom Management Trainee program is a multi-year program aimed at attracting, developing, and retaining world-class showroom leaders. During this program, trainees will function as showroom design & sales consultants while progressively developing the skills required to manage personnel performance, showroom operations, and financial results. Trainees will deliver exceptional customer experiences while learning to lead a sales team, manage assets, and support showroom profitability in alignment with Company policies and procedures.

Responsibilities

• Build customer relationships, achieve sales goals, generate sales opportunities, prepare quotes and bids, and complete showroom transactions in accordance with company policies and procedures.
• Grow and retain an established customer base while developing new business opportunities through prospecting, outside sales, networking, and community involvement.
• Develop a deep understanding of product knowledge and solutions to confidently recommend the right products and deliver exceptional customer experience.
• Assist customers with showroom selections and provide profitable solutions that meet their project needs.
• Visit customer offices, job sites, and industry events to strengthen relationships and generate sales opportunities.
• Support and develop skills in recruiting, training, coaching, and leading showroom sales personnel.
• Establish and track sales goals, customer activity, and business development initiatives.
• Analyze sales performance and financial reports to identify opportunities to increase sales, profitability, and operational efficiency.
• Build strong customer, vendor, and teammate relationships that drive long-term business growth.
• Maintain customer records, sales plans, call reports, and appointment schedules.
• Support accounts receivable collection efforts and communicate potential credit risks to management.
• Conduct business in accordance with company policies, safety requirements, and ethical standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• College degree (preferred) or 2+ years of luxury retail sales management.
• Experience in customer service, sales, showroom sales, or contractor sales preferred.
• Able to drive for company business. As a company business driver, you must:
  • Be at least 18 years old.
  • Possess a proper and valid driver's license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Willing and able to travel regularly within the assigned market (a must).
• Demonstrated interest in sales leadership and business management.
• Excellent customer service, communication, listening, and relationship-building skills.
• Able to prospect, develop, and retain customers.
• Knowledge of and interest in kitchen and bathroom design trends and showroom selling techniques.
• Initiative and leadership qualities, including the ability to positively influence others.
• Able to analyze customer and financial data to support business decisions.
• Strong personal sales skills and the ability to support team sales performance.
• Proficient with CRM systems and Microsoft Office software (Outlook, Word, Excel).
• Able to learn how to use and operate the applicable computer hardware and software systems (Solar Eclipse, Mincron) used to process orders.
• Strong work ethic and demonstration of integrity, organization, and accountability.
• Able to build and maintain strong working relationships with customers, teammates, vendors, and co-workers.
• Drive to continually identify and pursue new customers and to increase market share and profitability of each assigned account.
• Ability to communicate effectively in both written and spoken English.
• Ability to perform accurate mathematical calculations using whole numbers, fractions, decimals, and percentages.
• Flexible availability and ability to work weekends and varied schedules.

Benefits

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.

• Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service
• Full-time and Part-time Benefits:
  • 401(k) Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits
• Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.

Pay

Compensation for this role: $28.34 per hour, 45 hour work week. Bonuses and sales commissions are paid separately.