Retail Sales Associate, Irvine, #440

About the role

As a Retail Sales Associate, you will provide an excellent customer experience and perform duties including cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, recovering store cleanliness, and completing operational tasks.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience using sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and training to make product recommendations.
• Provide customers with solutions, such as product substitutions or special orders.
• Pick and pack items per order for dispatch to customers, ensuring accuracy.
• Clean and organize the warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Skills

• Communication: Provide clear, concise, and unambiguous information. Ensure the receiver understands the message and actively listen to others.
• Driving Results: Motivate individuals to achieve and exceed goals by setting accountabilities, clarifying expectations, and providing feedback.
• Process Management: Contribute to improving workflows for effectiveness, efficiency, and adaptability.
• Collaboration and Teamwork: Work interdependently to achieve mutual goals, subordinating individual aims for collective success.

Benefits

• Medical, Dental, and Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• EAP through AllOne Health (formerly Carebridge).

Pay

Gopuff pays employees based on market pricing and location. Compensation for U.S. locations is determined by a cost of labor index for the geographic area. The rate for Irvine, CA is $16.90/hr. Starting pay will be based on job-related skills, experience, qualifications, work location, and market conditions.